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FTC Warns Console Manufacturers: Your Warranties Are Illegal, Change Them

The Federal Trade Commission has issued a warning to console manufacturers: Your warranties are illegal and must be altered within 30 days. The letters were sent to all three console manufacturers: Sony, Microsoft, and Nintendo along with Hyundai, HTC, and Asus according to a Freedom of Information request sent by Vice.

The FTC warning is in relation to provisions in each company’s terms of service that claims to void your warranty if it is repaired by a third party, as well as those fancy “warranty void if broken” stickers that we have all seen on our consoles at some point. This language is illegal, according to the FTC, who also note in their letter that the 30 day provision does not prevent them from taking legal action on any past or future violations.

“Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” said Thomas B. Pahl, Acting Director of the FTC’s Bureau of Consumer Protection.

All six companies have 30 days to change their policy or face legal action.

(Source: FTC, Vice)

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