Layoffs Hit NCSoft Customer Support

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NCSoft today confirmed to Polygon that it is moving its customer support operations to a third party, during which approximately 16 jobs will be made redundant. The layoffs affect internal customer support staff at the NCWest offices in Austin, Texas, and are the final phase of restructuring that began last October.

According to Polygon’s source, the layoffs “amounted to the office’s entire customer support team.” NCSoft has denied that the changes will have any impact on former, current, or future customers.

(Source: Polygon)

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