Shanda Games In Severe Damage Control After Losing Two Years Of Data

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Shanda Games is performing serious PR damage control after a “severe technical failure” resulted in two years worth of data being lost in their MMO Dragon Nest. While characters, gold, DNP, and AC are still intact, virtually everything else has been lost. The good news is, according to the news post, Shanda is capable of reconstructing lost data outside of the game, and will be providing players with a reimbursement package and a compensation package.

All titles, missions, quests, achievements, NPC points, guild points, cooking details, fishing details, trading house items, as well as inventory and storage items are gone for now.  Cash Items have also been wiped.

When the servers go live, all characters will be jumped up to level 80. In addition, all characters will have their mandatory and relevant missions completed, along with 100 gold, legendary level 70 equipment, and epic level 80 equipment upgraded to +10. Cash shop reimbursement will be based on how much you spent between November and January, with all purchases prior to November being sent out over the course of the next week.

There is a ton of information regarding player compensation, which you can read at the link below. It’s hard to imagine that there are publishers that still operate their games without redundancies in cases of issues like this.

(Source: Dragon Nest)

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