Mortal Online’s Billing Servers Explode: Players Double Billed


If you have a Mortal Online subscription, you will want to check your bank account and email (where your payment confirmations are sent). According to several players on the Mortal Online forums, and confirmed by Star Vault, a recent billing issue has resulted in an unknown number of players being double, and reportedly triple, billed for their subscription fees.

Any double charge will of course be solved, we have recently moved parts of our shop system that I expect causes some of these issues. It should be solved asap.

I’ve contacted Star Vault to confirm whether or not the company is actively seeking out the extra charges, or if players will be required to submit a billing dispute with customer service on a case by case basis. I have not yet heard back, more than likely given today is Sunday. Those of you playing Mortal Online should check to make sure you weren’t charged twice. As for those who have expired accounts, you should be safe. Checking your bank won’t hurt, however.

I will update this when I receive a response from Star Vault.

One thought on “Mortal Online’s Billing Servers Explode: Players Double Billed”

  1. You’ll receive a response from SV when we receive an apology from them for this. It’s odd not even a hint of remorse or concern for the people he stole from or anything in that nature from Henrik.

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