Elite: Dangerous backers angered at the recent announcement that offline mode is being cut may be able to get a refund after all. Initially Frontier Developments announced that they would offer a refund providing the customer had not played the game at all. Now, judging by a post by David Braben, the scope may be opening up.
We initially declined some people’s request for refund as our records showed they have already played Elite: Dangerous online. After listening to many of the comments I received after my AMA here, we have since re-opened these requests and informed those people that we will be contacting them so that we can fully understand their individual situation before making a more informed decision.
(Source: Elite: Dangerous)
