DC Universe Online launches today, and like any decent MMO the launch day issues are becoming too numerous to bore you with here on MMO Fallout. Among the problems I can actually help you with comes players who are having issues with their preorder keys from Direct2Drive. According to a few comments in my email box, players are having problems with their keys being accepted, with the majority of them facing the dreaded “this key is already in use” response. So, what is the issue? Hackers with key generators? Superman?
Nope. A little bit of research on my end has come up with a couple of solutions. According to a number of users on the MMORPG.com forums, you should go to SOE.com and set up your account from there. Following that, enter in your key and submit, which should still give you an error, but the key should still apply to the account. If the key was accepted, you will have the option to subscribe without buying the game. The subscription portion apparently can also be set up via the launcher, but don’t quote me on that.
A thank you to all of you who submitted this, and foremost a big thank you to Redcor, and a few others, on the MMORPG.com forums for figuring out a solution. Sony is apparently aware of the issue and is working on a fix, but this will have to do for the time being. If you’re having this issue and the fix above doesn’t work, I suggest using SOE’s customer support line.
MMO Fallout 