Tag: France

Those of you paying attention here at MMO Fallout know from a previous article that Blizzard is currently under investigation by the South Korean Fair Trade Commission over complaints that Blizzard did not deliver on service for Diablo III players, and refused to offer refunds for those who could not access the game due to consistent server downtime. Blizzard’s offices were raided and the investigation is currently ongoing, but likely to end up in favor of the consumer.

In France, Blizzard was given 15 days by the consumer bureau to fix connections regarding Diablo III, an issue which still plagues the game in every continent. They are also asking Blizzard to compensate players for damages accrued due to downtime, and are requesting a formal investigation into the use of always-on DRM. If the server stability is not met, the consumer bureau intends on taking Blizzard to court.

In Germany, however, the issue is a little different. The Federation of German Consumer Organizations has stated that Blizzard is being held accountable for anti-trust violations. Diablo III is being investigated for not disclosing on boxes that the game required an internet connection to play in single player, as well as not disclosing that the game was unable to be resold due to the permanent connection with one’s battle.net account. Or if you want to use the original German translation, Blizzard are being investigated for Wettbewerbsverstöße abzugeben, which sounds a whole lot more threatening.

Granted, neither of the French or German groups have the power to impose punishments on Blizzard, they will have to take the company to court and have a judge hand down a verdict.

(Source: Incgamers)