So things haven’t gone perfectly in ArcheAge’s launch. Long queues, misappropriated rewards, missing perks, and a swath of bots and afk players have plagued the game since it went into head start. To calm players, Scott Hartsmann has penned a letter to the community, discussing how Trion Worlds is taking care of these issues.
First off, Trion Worlds has issued three new North American servers, with more players reporting less queue times. European players, unfortunately, will have to wait a little longer for their new servers as the equipment is stuck in customs and won’t be released until Tuesday at the earliest.
Secondly, the company is busy at work getting rid of gold farmers and spam accounts, with ten thousand accounts banned over the past few days. Another fix is set to get rid of a bug allowing players to hold spots indefinitely, that will go live in the coming days.
Third, patrons will be compensated for lost time. Players who were patrons as of launch day have received added time to their accounts, which was expanded with more time to more people, meaning patron time for accounts effectively began ticking down on Sunday. There are still a handful of patrons who have not received their bonuses, and Trion is working on fixing those accounts.
You can read the entire note at the link below.
(Source: Trion Worlds)
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