Lost Ark Addresses False Bans Amid Bad Reviews

Lost Ark hits hard times on Steam.

Lost Ark is having a bad weekend. Following the most recent massive banwave, players are finding that Amazon took out a lot more than bots. In fact a large quantity of innocent players have been caught up in the ban wave, seemingly targeting those whose accounts have been inactive for a long period of time.

Amazon themselves have addressed the recent bot ban, noting that the error that caused the false flags and are presently working to reverse those bans. What has resulted from the ban wave is over 1,100 negative reviews to hit the game on Steam over the last 24 hours by people finding their accounts flagged as game banned, a tag that may or may not display on your actual Steam profile.

Following a recent wave of bot bans, we’ve seen an increase in ban appeals from players who have been incorrectly impacted by these bans.

We have determined the error that triggered these false bans, and are actively working on reversing them for all affected legitimate players regardless of whether a support ticket who has been filed. In the meantime, you are still welcome to submit a Ban Appeal ticket to Customer Support 26 so that the team can more quickly assist with restoring your account and removing all penalties.

Not a great start to the weekend for anyone.

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