Tag: Austin

Layoffs Hit NCSoft Customer Support


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NCSoft today confirmed to Polygon that it is moving its customer support operations to a third party, during which approximately 16 jobs will be made redundant. The layoffs affect internal customer support staff at the NCWest offices in Austin, Texas, and are the final phase of restructuring that began last October.

According to Polygon’s source, the layoffs “amounted to the office’s entire customer support team.” NCSoft has denied that the changes will have any impact on former, current, or future customers.

(Source: Polygon)

Bioware Laying Off Employees, Executive Producer Departs


The video game media just loves a doom and gloom news story. With the launch of The Old Republic far in the past, Bioware began laying off staff in May. The layoffs are continuing with the recent restructuring Bioware Austin and the departure of Richard Vogel, Executive Producer. Vogel departs Bioware after joining in 2005.

EA released a statement describing the layoffs as rather expectant.

“As with the launch of any MMO, the size and skillset of the teams needed to maintain the game is different than the ones that built it. Starting in May, there have been staff reductions in the BioWare Austin studio. Some people have been platooned to other projects at BioWare Austin and EA SPORTS/Austin. Others have been released – qualifying personnel receive severance and outplacement assistance.”

The annual shareholder meeting will be taking place soon for Electronic Arts, which will hopefully offer more insight into The Old Republic’s activity. As always, we wish a speedy job search for those affected by the layoffs.

(Source: Massively.com)