Those of you who purchased APB before its demise are likely aware that Electronic Arts, as distributor, is offering out free games if you can prove that you once owned the crashed MMO. Over multiple forums, players are reporting getting everything from Bioware bucks (that can be used to buy full games), EA store credit, and full games of the player’s choosing. If you are one of those players, you might want to check yourself before you email EA about the silent promotion, especially if you preordered APB.
I found out the hard way that Electronic Arts is only allowing people who purchased APB from July 15th onward into the program, and everyone else is out of luck. As the customer service rep put it:
I understand your frustration over this issue but there are a few things to remember. Real Time Worlds was the owner of the servers for this game, as well as the owner to the rights of the game as well, EA is simply trying to help out its customers through goodwill as we have no responsibility to refund or issue free games to customers for something out of our control.
I’ll reiterate an important lesson I brought forward in another MMO Fallout article: It is rarely a good idea to pre-order an MMO. If you just have to preorder an upcoming title, however, ensure you order it directly from the publisher, not from the developer or Steam or other platforms. This way, if the developer goes belly up two months after the game ships, and are unavailable/bankrupt, you can still go after the publisher for a chargeback I mean, compensation.
Perhaps he will go to work at Bioware? Between Mythic’s billing server exploding, the shut down of their merchandise store, and last November’s announcement of server mergers and massive layoffs (40%), you would think that the news couldn’t get any worse. Well, it did. Josh Drescher, producer of Warhammer Online, posted on his twitter account that he has been laid off, and cannot give any more details. His twitter post reads:
FYI: I can’t get into details (and, in fact, don’t HAVE many more details), but it was a layoff. I wasn’t fired and I still love Mythic.
Many of you may remember Drescher from the video podcasts for Warhammer Online created before and after release. But Josh does have a word for all of you who take this as a sign Warhammer Online is dying:
Quick note, then I’m going offline for a while: WAR isn’t dying. The game is better now than ever before and more goodness is on the way.
Even though it’s not my baby anymore, I’m proud of what it’s become and want the team’s hard work to be rewarded moving forward.
It’s good to see no (public) hard feelings between Drescher and Mythic. More on Warhammer Online as it gets laid off.
The great part of MMOs that feature some sort of offline mode (Cities XL) is that even if the servers no longer become sustainable, the game doesn’t become a fifty dollar doorstop (I use Tabula Rasa to house my loose change, and Auto Assault became a great coaster for my tasty Starbucks drinks). Being the MMO enthusiast that I am, I often find myself getting into discussions with friends as to the benefits and downsides of MMOs, versus that of non-MMOs, and the major issue that pops up is life expectancy of the title, with said “friends” claiming that non-MMO games last longer because you don’t have to worry about the servers going offline.
That argument is half true, and for the sake of argument we are going to throw the single player aspect screaming out the window and focus on the online, multiplayer portion. Although it was once a normality for games to be run solely through dedicated servers, an increasing amount of Digital Rights Management software ends up requiring players to use some form of online authentication system to play the game’s multiplayer.
Although this system sounds great, it presents a lot of problems down the road. Fast forward two years after a game has been released, and you will understand what I mean: Apart from game sales, that spike at release and generally fade fast, the servers have nothing but the company’s coffers paying for their upkeep. Whatever profit the company made on the game is probably dwindling fast just to keep the servers up, and the game has to be shut down. Garbage in, garbage out.
Every year, Electronic Arts brings the cart around and announces which games it will be shutting down online access to.
Def Jam, PS3/360 (March 2007) [3 years]
The Godfather, PS3/360 (2006/2007) [4/3 years]
Lord of the Rings: Conquest, PC/PS3/360 (Jan. 2009) [1 year]
Mercenaries 2, PC (2008) [2 years]
Need for Speed: Carbon, PSP (2006) [4 years]
Need for Speed: Prostreet , PSP (2007) [3 years]
The Simpsons, PS3/360 (2007) [3 years]
Whereas the following will be taken offline in April:
Burnout 3: Takedown, PS2 (2004) [6 years]
I removed several titles from the April list that were for the original Xbox, because Xbox Live is shutting down in April, making the April 15th shutdown announcement moot. Although there are some that stray further up and down the road, the general life span of an EA Games game is approximately two to four years. The previous line of EA’s games shutting down included a considerable number of the sports franchise 09 titles, including Madden 09, NBA 09, and NHL 09. The most ridiculous sounding takedown on the board is Lord of the Rings: Conquest, which was just released slightly over a year ago.
I’m not questioning the morality of EA Game’s decision in taking these servers down, as a lot of these games are quite unpopulated this far down the line, but if you are picking a game out of the bargain bin, take a look at how old it is and who made it, especially if you are planning on using the online mode. For example, you may pick up a copy of Madden 08 for a cheap online fix, only to come home and find out that the servers have been shut down a long time ago.
I walked into a local F.Y.E store recently to take a look at what sales the store had going on. That particular location was closing down, and had everything on sale. I located a boxed copy of the Sony Station Pass, that was dated 2006, and still advertised The Matrix Online. Further down the shelf I found, what else, Dungeon Runners. It was only ten dollars, but a ten dollar coaster is not appropriate for an electronics store. I later pointed out to a father and son who were there to find Madden 09 on the Wii (“because I can play it online.”) that they were better off finding Madden 10, because the online for Madden 09 shut down earlier this month.
Medal of Honor: Allied Assault and Battlefield 1942 are two games that are still up and running, have outlived most of their successors, and do not run on EA’s online service, despite being EA Games games. In several years, even big hits like Modern Warfare will eventually shut down their service. While games like Ultima Online stay alive for a decade or more despite a smaller community than they once had, they can be assured that the game will stay live as long as it is breaking a profit, whereas non-MMO titles have to worry about how long the publisher “feels like” keeping the title online.
Maybe not death. Perhaps where you accidentally clip your nails to far and you catch your skin and it hurts really bad to touch anything for a couple days.
Back in early January, I reported on news that EA/Mythic would be reclaiming the European grounds of Dark Age of Camelot from their current host, GOA. Electronic Arts, who of course now own Mythic, have decided to take over the operation of the European servers. I did originally mention that the transfer was less marred with controversy than the Archlord transfer last year, and I now have plenty of Warhammer and Dark Age of Camelot players who were very kind (in the context of sending feedback) to explain their grief with GOA and the way they have handled Dark Age and Warhammer in Europe.
Electronic Arts is set to take back the European Dark Age servers in a week’s time, on the 17th, but there are several issues to be taken up. Other than these, the merger is great for Europeans, especially if you are Americans.
All current players will be given a free month of game time.
This free game time is partially due to the fact that billing services will be down during the transition period, during which time it will be impossible to subscribe for new/existing customers
Players may find that their form of payment is no longer accepted under the North American billing system.
Your login name/password may have to change.
Your player will keep all stats, friends, and levels.
Although you may have to change your name, granted this is to be expected.
Initially all of your housing information will be preserved, however once the merger to the North American servers takes place, you are bound to the server transfer conditions. Vaults and property will transfer, as will the value of the house deed, but you will need to buy a new house.
Transfers to Ywain, the North American server, will not be available immediately, as Mythic will be upgrading all accounts to match the current North American version of Dark Age.
In-game Customer Support Representatives will be available 24 hours a day, seven days a week.
However customer support for all servers will only be available in English
The Herald will only be published in English
New servers are being prepared in German and French, however players on English (UK), Italian, and Spanish language servers will have to choose between Ywain (NA) and the German/French server.
The new European server will be hosted in Germany.
Those are just a consolidated bullet point list, and I will admit deciphering the FAQ was slightly confusing. You can find the entire FAQ here and make of it what you will, but it appears that the Spanish, Italian, French, and German players will all be talking to each other on the same server, and UK players will have to sit through it or transfer over to the North American server.
More on Dark Age of Camelot as it appears. This transfer goes live one week from today, and Mythic expects up to 48 hours downtime, not including the previously mentioned delays with the North American transfer. I am interested in seeing if Warhammer Online will follow suit.
Eek! Mythic has been hit yet again by the downsizing hammer, as a massive downsizing at Electronic Arts (1,500 employees by April) hits the developer hard: 40% of their employees. According to twitter feeds from ex-employees, Mythic has laid off about 80 employees, approximately 40% of the Warhammer Online developer crew.
“Mythic Entertainment…just laid of [sic] 80 people, about 40% of it’s [sic] employees.”
-Katherine Pitta, Electronic Arts
This news is not going to do anything good for confidence in Mythic’s Warhammer Online, especially when another MMO is set to go under this January (Dungeon Runners) due to continuous cutbacks of staff leading to eventual cancellation.
Depending on who you ask, many will tell you that this is a sign that Warhammer is dying. To say this is a sign is to say the sky getting dimmer is a sign that the sun is going down. You are correct, but we already knew that. Warhammer Online has been spiraling since it launched last year, and to remind people of “imminent doom” is just to beat a dead horse.
So is this a bad sign for Mythic? Obviously, and MMO Fallout will be watching WAR’s development over the next several months to see what effect layoffs will have on the game, and whether or not the content will suffer.
MMO Fallout 