Crowdfunding Fraudsters: Marvel Heroes and the Diploma Mill of Nostalgia


Fraudster:
2
a:  a person who is not what he or she pretends to be :impostor;

Despite all evidence to the contrary, I actually get a lot of criticism when it comes to Crowdfunding Fraudsters for apparently being too lenient on the subjects. I take a lot of time to carefully parse my statements so that we’re not making any assumptions on motivation or things that can’t be proven outright, and quite a few people take that as me trying to play devil’s advocate for what they see as an obviously shady campaign. I understand where they’re coming form, and on behalf of protecting my own legal liabilities, I humbly disagree.

Now this campaign, on the other hand, nobody’s getting sunburn with all of the shadiness present.

I introduce you to the Marvel Heroes Rebirth, an Indiegogo campaign seeking $450,000 on a promise that it can’t keep for the sale of a property that they haven’t secured the rights for. It may look like your run of the mill predatory “jump on the nostalgia” sort of campaign that we’ve seen to revive old games or port them onto new systems either without the intention of or without the attempt to secure the rights from those who hold them, but if you shovel away the first layer we come upon a whole world of oddities. But more on that later.

I’ll start with the opening statement which reads like it was written by a timeshare salesman.

A sinister villain has shut down an iconic game. Fans are outraged. There is no relief in sight. Where is the hero destined to save the day and ease their suffering??? Oh, it’s you! We have an opportunity to save a great game that would otherwise be destined for the great void. There will be challenges and risks, but a great reward for those brave enough to help save the Marvel Heroes game platform. Help us save this game making it something better, stronger and faster than before.

The developer forming up to save Marvel Heroes is called Eldermage Studios, and if you head to their website it looks pretty independent gamey, very much focused around the proposition to rebirth Marvel Heroes anew. Do they have any credentials? No, but they’re hiring or they would be I suppose if the “Join Us” led to a working link. A company like this has to have some sort of founder, big industry guy, some sort of Richard Garriot-type philanthropist who really likes Marvel. I’ll even take a nerd with no programming skills but a lot of love for nostalgia who really liked Everquest back in the day.

Now $450 grand may seem like peanuts compared to the kind of money you would expect to need to license and host Marvel Heroes, and this campaign has heard your concerns and wants you to know that there is nothing to worry about since this pitch will very likely fail miserably.

  • Unless millions are raised to fund this campaign, the odds of this option being successful are very limited.

There’s the insurance statement. But it’s not all gloom and doom because the Copyright Office is reviewing a proposal that may exempt abandoned MMOs from the DMCA protection, which would allow Eldermage to legally operate the game even without Disney’s approval.

  • If Disney is unwilling to partner with us, there still may be another path.  Through March, 2018, the US Copyright Office is reviewing a proposal that would exempt abandoned MMOs from Digital Millennium Copyright Act protection; if exempted this would allow organizations such as ours to continue hosting Marvel Heroes. However, there is the likelihood that the game could not be further developed.   For more info and to provide your feedback on “Proposed Class 8” exemptions, visit the US Copyright Office.

In which case the pledges would be useless as you either wouldn’t be legally allowed to make those alterations into the game code or it would still be illegal for you to profit off of operating Marvel Heroes. Alternately, they might strip out all of the Marvel characters and replace them with public domain heroes which wouldn’t actually be that bad of an idea. Frankly I’d love to see a Diablo-style game using mostly golden-age heroes and it’d be a great way to bring them back to the public eye. You might have something going here.

And Eldermage does explain what the money is going towards:

To achieve our plan, we are currently seeking a minimum of $450k – $900k to acquire the intellectual property, cover due diligence and legal fees, procure necessary third-party support to host the rebranded game, and restore the game to use.  Yes, this is a large expense but much less than the original tens of millions of dollars used to develop and operate the platform.

A smart business decision that worked out great for Gamersfirst with All Points Bulletin, a $100 million engine that was sold for pennies on the dollar when Realtime Worlds went bankrupt and became profitable under the new company.

Now I could talk all day about the empty promises and nostalgia baiting that accompany these campaigns all day, but I wanna know: Who is the face behind Elder Mage? Unfortunately there is no staff page and the Elder Mage domain was registered by a name hiding company in Scottsdale Arizona. Sorry, I guess that’s the end of our trip! All we really have to go on is this bit about a 501c(3) organization called Paragon Institute.

Paragon Institute is a 501(c)(3) educational, non-profit; our goal is to establish ElderMage Studios as a learning lab to partner experienced professionals with aspiring game developers to help them gain the skills and hands-on experience necessary to work in the field. This may include time spent supporting or enhancing existing titles to create entirely new ones. A secondary mission is to preserve games that are no longer supported so that those who have licensed them may continue using them and so others may learn from them.

When you go to Paragon Institute’s website, you get a landing page for Paragon Academy which appears to be ticking down to something in 386 days, it looks like the academy is relaunching or something. What really interested me was that this Institute has a physical location in Cary, North Carolina and frankly physical location is basically like filling your legitimacy pitcher halfway from the get go. So I decided to just give the address a perusal in Google Maps to see the grandeur of this institute.

It’s a cul-de-sac, and I’m 99% certain that Google didn’t mess up the address, and I’m not all that worried about privacy because it is literally on the contact page for the Institute’s website.

So I continued to check out the website to see its legitimacy because if the Institute is indeed hosted out of some dude’s house, then the rolling photos on the website depicting smiling young people in classroom settings are total nonsense. In fact, I’m not in the greatest of moods and there are only three images rotating on the website, so let’s check those out: I did a quick backtracing on the Googles and it looks like this, this, and this, were creatively lifted and slightly modified from here, here, and here.

So maybe I’m being unnecessarily paranoid. Maybe it’s the fact that I can’t find anything, despite being a seasoned master of Google-fu, and this institute looks like a diploma mill. There isn’t enough information, let’s keep searching. There are three links on the “Students, Faculty, and Staff” page. The student/staff portal leads to the Office homepage, the Portal registration leads to an Office account creation page, and the page for former Chadwick students leads to a non-existent website.

And what is Chadwick University? It’s a diploma mill founded by one Lloyd Clayton Jr., whose credentials need no further introduction than his degree in holistic massage (this is a joke, he doesn’t actually claim to have such a degree). Chadwick University was not accredited and is considered an illegal supplier of degrees in the state of Texas (among others), it offered degrees based on “life experience” and basically just shut down in 2007 with Clayton no longer answering the phone. Chadwick U was accredited by the non-recognized World Association of Universities and Colleges, whose founder Maxine Asher genuinely believed to have discovered the lost city of Atlantis thanks in part to her psychic abilities, however her research was allegedly suppressed by the “Jews and Catholics.” Asher ran her own diploma mill fraud racket and sadly passed away in 2016.

But here you have Paragon Institute, a magical academy run from a cul-de-sac somehow linked to a defunct diploma mill accredited by a defunct diploma mill founded by a psychic who discovered Atlantis, and this is the company that wants to revive Marvel Heroes if only the public will give them lots and lots of money.

Buzzfile lists Paragon’s website as virtucorp, a website that no longer exists but through the power of Web Archive appears to have been filled with lorem ipsum gibberish.

Paragon Inc’s founder and only known employee Willis Adkins is currently running for a Congress seat in North Carolina’s 2nd District. According to its 501c(3) filings, Paragon Institute Inc used to go under the name “American Southern University Inc” and for years did business under names like “SGUS Academy,” “American Institute of Independent Studies,” “ASU Press,” “Miskatonic Institute,” and “American Center for Professional Studies.” MMO Fallout could not procure any web presence, addresses, or information for any of these names. Paragon Institute has filed a 990-N each year, a card for organizations whose claimed gross receipts are less than $50 thousand. As such, we were unable to procure standard public tax records which might include more information about the organization.

But the Marvel Heroes revival has a flexible goal of $450,000 meaning that even if nobody else contributes, they’ll still be able to keep that $305 in dosh that six backers put in.

 

 

Gazillion’s Bankruptcy Lawsuits Filed: First Hearing February 23


It’s been a short time since Gazillion Entertainment folded into bankruptcy and, as one might expect, the debt collectors are coming out of the woodwork to get their overdue money. A Chapter 7 bankruptcy case has been filed in California courts against Gazillion from three parties claiming a total of $695,123 in unpaid debt. The majority of the claim comes from Playchemy Inc claiming $684,186 in unpaid debt. The rest is spread evenly between Secret 6 and one Caitlin Capes.

Gazillion is scheduled to meet in front of a judge with said creditors on February 23 in the afternoon at the San Francisco Courtroom to discus trial dates.

Gazillion Entertainment launched Marvel Heroes in 2013. At the end of 2017, Marvel pulled its license in part due to under-performance, resulting in Marvel Heroes shutting down and Gazillion going bankrupt.

(Source: Court Dockets)

Gazillion Is Dead: Marvel Heroes To Shutter Today


In case you didn’t think Gazillion could disappoint more, it has been confirmed through multiple sources that Gazillion has not only laid off their staff the day before Thanksgiving, but will not be paying them owed severance or accrued paid time off. In addition, the servers for Marvel Heroes on PC and Console will be taken offline today, November 24, instead of the original planned date at the end of December.

An internal email shared to PCGamesN indicates that this sudden scheduling change is at the behest of Marvel and the company’s bank.

“We also intend to shut down Marvel Heroes Omega per the bank and Marvel’s wishes on Friday, November 24, 2017. At Marvel’s request we have prepped succinct messaging and are preparing to shut everything down.”

As it stands, Gazillion will no longer be an operating entity following the sunsetting of Marvel Heroes.

(Source: PCGamesN)

[Community] How Gazillion Entertainment Can Salvage Itself Post-Marvel


Marvel Heroes is dead, and potentially so it Gazillion Entertainment assuming they don’t have the resources to get another game up and running before they declare bankruptcy. With Marvel’s ARPG gone and another game possibly coming down the line, I want to put my money where my mouth is and offer up a few tips for Gazillion on how to interact in this post-Heroes world.

1. Fire Your CEO, David Dorhmann

Before Gazillion Entertainment can do anything, they need to fire or somehow oust current CEO David Dorhmann. Let’s be honest: Your community, what few return after you took console player’s money and skedaddled barely six months later, despise your CEO and view him as one of the major reasons that the game many spent years and hundreds if not thousands of dollars on is shutting down, outside of you evidently not being able to comprehend a contract. Judging by Glassdoor reviews, your employees hate him just as well, and even David Brevik can barely contain his ability to not call the guy a sleazy, womanizing predator.

His reputation for inappropriate conduct, especially towards women, is something that “industry insiders” are aware of talk about behind closed doors. His conduct has been tolerated because he often controls the money flow and is a good talker. This is a problem at some tech companies and needs to be addressed much more assertively.

All that the public needed to know about Dorhmann’s character, we learned during a livestream where he berated a female employee. It doesn’t matter if either he or the employee tried to brush it off as “just a joke,” we all saw how it went down. Do yourself a favor and boot him out, because I’m willing to bet that if Disney won’t do business with you in part because of your CEO’s shennanigans, neither will most other licenses.

2. Don’t Replace Marvel Heroes With Original Character The Game

Over at the Marvel Heroes forums and Reddit pages, I’ve seen a lot of posts from people hoping that Gazillion would take the existing Marvel Heroes framework and simply remove everything that was Marvel related and replace it with something else. Just like how Gazillion stripped the game of everything Fantastic Four related when Marvel pulled that license. This is not a good idea.

The thing that made Marvel Heroes great was the fact that you could play as Marvel’s characters and not just that but collect a wide variety of cool looking costumes from the comics and movies to boot. I can’t help but feel that a re-skinned Marvel Heroes would fall flat on its face as you would lose the iconic characters who would inevitably be replaced with generic Roboman, Gooman, and more. In addition the Marvel license helped, but not really since the game was quickly losing players, cover up the fact that parts of the game were just a mess. PvP was a dumpster fire, Gazillion wouldn’t recognize a deadline if it beat them over the head with a brick, and the end-game was in a state of limbo for a real long time.

In order for the resurrected corpse of Marvel Heroes to have any chance at success, Gazillion would need to replace the license with another license. Why not DC Comics? How about Dark Horse comics and their various IPs? Or Valiant Comics? There is a treasure trove of non-Marvel heroes to collect from Valiant once you fire your CEO and get to work salvaging your business.

3. Be Less Generous

In the business world, there is generosity and then there is plain recklessness. Gazillion on the PC side of Marvel Heroes was just plain reckless, and basically gave away the house leaving not a whole lot left for players to really indulge in when it came to real money purchases. It’s rather humorous because Marvel Heroes launched with such a stingy system that Gazillion tried so hard to reverse that they basically swung the pendulum in the completely opposite direction, going from giving nothing away to giving everything away.

I don’t feel like this is a controversial statement, and most long-term Marvel Heroes players would agree with me. I’ve put in hundreds of hours and hundreds of dollars into this game, and I absolutely stand by the fact that Gazillion gave too much away for free and the company’s revenues suffered for it. Unfortunately by the time Gazillion was done kissing everyone’s feet to make up for how greedily they acted when the game launched, it was too late to go back and reduce those giveaways because it would push too many people away. The experience rates, boosts, speed of character acquisition, the costume blender: All great ideas if you want people’s good will, but good will doesn’t pay the bills.

4. Recognize Those Who Brought You Here

This one is going to be a bit more obscure. Whatever Gazillion does with their next game, assuming one exists, you have to give something to the people who stuck with you this long. Nothing overly grand, just don’t forget that this whole ordeal with Marvel Heroes is your fault, not the customers, and you owe something big to the people who continued pumping money into a project that you inevitably blew for one reason or another. The supporting customers are why you’re here today, and if your next project is hoping to bring them back, you need to show them more recognition than “thanks for all the fish.”

Otherwise I have no opinion on the matter.

MMOments: Grabbing Free Costumes in Marvel Heroes Omega


I’ve been rolling through the latest event in Marvel Heroes on PC and Playstation 4, of which the latter is woefully outpaced by the amount of time and money I’ve placed in the former. While Marvel Heroes Omega on Playstation is by all means an inferior product at the moment, I have to hand it to Gazillion for having a better idea from the start as to how they want to take their product. Marvel Heroes on PC was a mess at launch, in fact it was a mess when I played it at New York Comic Con back in 2012, just a well disguised mess. It’s come a long way, but as I’ve said in previous articles there are things that the community has come to take for granted that aren’t exactly how Gazillion wants the game to go, but can’t remove because it would kill the community and likely the game itself.

One clear advantage, in this humble author’s opinion, that the console version has over PC is that it seems to be making up for the lack of fast experience by giving away loot boxes. Rather than through shared quests, console players receive daily missions that, upon completion, reward a Defenders loot box. The box is the same as the paid one, and it has a chance of containing costumes. Gazillion may not be handing out experience like it’s candy on the console version, but PC players aren’t getting their hands on new costumes at no charge.

In fact, I was able to get my hands on the Elektra Maskless costume just today (seen above). The boxes also hand out marvelous essence, the currency to buy general costumes from the store and eternity splinters to more quickly collect heroes. The quest itself is a pretty simple diversion, defeat 200 Hand members and a number of elites, you can complete it in one run of the Hand tower in Chapter 3 story mode.

Otherwise I can’t talk much about the gear other than to say that it is not the best in show, and therefore as an efficiency minded ARPG player, it is completely useless to me and not worth grinding the Hand currency to buy. If you’re on PC, the ongoing events are worth it if you’re looking to level up the related characters or get Spider Man to cosmic prestige to get ready for his Omega Prestige (coming soon). For those on console, it’s nice to be able to get your hands on something that Gazillion is normally pretty stingy with: Free lockboxes and free costumes.

Marvel Heroes Officially Launches on Console Today


Marvel Heroes is officially here! Of course I’m speaking about the official launch on Playstation and Xbox. While Playstation gamers have been taking part in the head start for a little while now, Xbox users will finally get a chance to take part in the Diablo-esque Marvel brawler.

Marvel Heroes can be downloaded for free on PC, Playstation, and Xbox.

(Source: Marvel Heroes)

[Community] Why the Marvel Heroes Store Change Matters


Last week MMO Fallout reported on Gazillion Entertainment reducing the price of storage by 50% and refusing to reimburse people who had already made purchases. I’ve seen a lot of discussion on this, both for and against the decision, and I wanted to discuss why this is a topic that needs attention.

First off, let me qualify that whenever the term refund or reimbursement is brought up in this article I’m strictly speaking in terms of cash shop currency. I’m not suggesting, nor do I think many would expect, Gazillion to hand out hundreds of one or two dollar refunds over the PSN. In the grand scheme of things, Gazillion could have easily run a check to see who had purchased the storage upgrades and set the system to place the G’s back in their wallet, or just grant them extra storage for the equivalent new price. But they didn’t.

Gazillion is obligated to do something for its early backers, not because it’s written into law but because of how Marvel Heroes is being marketed and sold to consumers. I’ve seen a lot of people comparing this to buying a product and then complaining when it goes on sale, a comment which I have to say is wrong on two levels. First, this isn’t a normal product that you buy from a store. It’s a digital good that you’re buying for an as of yet unreleased video game. The cost didn’t come down because of a sale, but because Gazillion made some adjustments and found the price to be too high based on user feedback. As a short second, most stores will reimburse you if an item you bought goes on sale shortly after.

This calls back to an issue that we’ve talked about for years: Developers deciding that open beta now means soft launch, allowing them to effectively launch the game and monetize it while claiming immunity from strong criticism because it’s just a beta. You can’t have it both ways without risking trust issues with your customer base, which is why the first thing that most developers do when they launch a game these days is hammer down the cash shop. It may seem like priorities in the wrong place, but it stops moments like this from happening.

Another point I’ve seen come up is on the idea of products coming out and immediately going on sale. Yes, that does happen and it is not received positively by the customer base for whom it becomes a reason to not trust the developer/publisher. While it may not be particularly egregious, you risk burning out customers early because what you’re telling them is that you don’t have your stuff in order, and you’re willing to make them foot the bill for it. It’s the new form of old developers who sold long subscription times on the premise that they would never go free to play, only to make liars out of their PR people.

Otherwise I have no opinion on the matter.

Marvel Heroes Refuses Compensation Over Storage Price Cut On PS4


Marvel Heroes is permanently cutting the price of storage on Playstation 4, and in case you’re worried about compensation for those who purchased storage at its previous price, you have nothing to worry about. You’re not getting compensated. Prices have dropped 50%, with the beginner starter pack running for 250g (from 500) and the individual packs running for 100g (from 200). When asked on the forums, Gazillion responded that there are no refunds or compensation being issued.

Sorry but we are not issuing refunds or price protection at this time.

Marvel Heroes is still in beta so adjustments to prices are guaranteed as user feedback is taken. Gazillion refusing to compensate players who bought in early could harm long term trust and discourage early purchases.

(Source: Marvel Heroes)

Marvel Heroes Biggest Update Ever Hits Servers Today


The Marvel Heroes “Biggest Update Ever” is finally ready to go live today, as the official forums have posted an announcement for players to expect the servers to go down at noon Pacific with downtime of four hours.

The Marvel Heroes 2016 servers will be going offline at 12 PM PST for the Biggest Update Ever. Downtime is expected to last up to 4 hours.

Marvel’s biggest update ever was announced earlier this year as a part of the game’s yearly major updates. Gazillion is massively changing the way you play the game, from the removal of power points to the replacement of specialization with talents, and the removal of the omega system which is being replaced by a more streamlined infinity system (an alternate advancement system similar to Paragon in Diablo).

The update is sure to be divisive, and MMO Fallout will be covering some of the more major changes with an MMOments coming sometime this week. For details on the update, check out the link below.

(Source: Marvel Heroes)

Marvel Heroes Unveils Biggest System Update Ever


MarvelHeroes2015 2015-06-26 21-43-49-03

Marvel Heroes is gearing up to completely overhaul their titular ARPG, and everyone is invited to the party. As announced this week, over the span of several updates Gazillion Entertainment will be making major changes to how you level up and how you play in Marvel Heroes going forward. Long time players are well acquainted with the regular New 52 updates, bringing heroes up to date and tweaking them for the modern mechanics, but can you handle every character changing at once?

That’s right. Every single Hero in the game will be receiving a design update. All. At. Once.Naturally, we are spending more time on this project than most of our previous updates. In this post, we will be discussing three systems involved in this endeavor: Power Points, Talents, and Traits.

The most immediate change is going to be in powers. No longer will players have to level up to unlock powers and then stick points into those to make them viable. All powers will be viable as soon as they are unlocked, with power points being placed into your base stats. Items that affected powers previously will be updated to be just as useful as they were before. Secondly, all heroes will have five sets of talents. Talents exist in their own tree and can offer passive bonuses, mechanical changes, and even replace powers entirely.

Third, all heroes will now have one defensive and one offensive passive trait, themed after the character and unique to each person.

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Marvel Heroes is no stranger to massive annual updates, these types of updates are what transformed a mostly mediocre launch into the game that it is today.

(Source: Marvel Heroes)