Linda Carlson, also known as her Everquest avatar Brasse, has been scooped up by Trion Worlds and hired as the new director of community relations. Carlson had previously worked at Sony Online Entertainment until shortly after the company was acquired by Columbus Nova and rebranded as Daybreak Game Company.
We here at MMO Fallout wish Carlson the best of luck at her new position.
(Source: gamesindustry.biz)
SOE’s Linda Carlson spoke at this year’s GDC Europe about policing an online community and dealing with the small population of very vocal trolls. Carlson believes that community management should be tailored to each game with some standards set across the field. Carlson discusses how Sony Online Entertainment deals with the more vile members of the community, both in-game and out.
“It’s all a matter of perspective. The size of the problem changes depending on who you are, so you have to take all of these views seriously, even if you can’t change something [back].”
You can check out the sizable article at the link below.
(Source: GamesIndustry.biz)
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