Akaneiro Appears To Be Dead, Customer Support Closed


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ARPG Akaneiro is offline and Spicy Horse Games has shut down, at least that’s how it appears if you have tried to play their games recently. Users attempting to log into Akaneiro are finding that the servers are not responding, and neither is Spicy Horse’s customer support, who are auto-responding to support tickets with the following message:

We regret to inform you that the Customer Support area for Spicy Horse Games is now closed as we shift away from F2P mobile games. To be clear though, The Gate, Critter Academy, Chains of Darkness, Heroes of Night and Akaneiro WILL continue to remain online for the foreseeable future, but there will be no further customer support or assistance for these games. We will however we will continue to monitor the servers and reboot them as and when needed.

Evidently not. As it turns out, Spicy Horse Games shut down way back in July, when founder American McGee announced that he would be retiring to his sailboat.

10 years, 10 games, tons of wonderful memories. The Shanghai studio of Spicy Horse Games is closing its doors. The company itself will remain intact, and we’ll continue to operate existing games online. At our peak, during development of Alice: Madness Returns, the studio contained 85+ people. These days we’re down to just 6, and it feels like a good time for a radical shift. I’m going to turn my focus to indie development and will continue to publish small titles under the Spicy Horse brand. Much of this work will be done in a challenging new environment – aboard my sailboat, bobbing around the S.E. Asia region.

Is Akaneiro down for good or has American simply forgotten to check the server status for the past few days? We’ll have to wait to find out.