• Category Archives Aion
  • NCSoft Outsourcing European Hosting?

    You know, I hadn’t really noticed until tonight how small NCSoft’s library has become in the west. With the shuttering of Lineage, Auto Assault, Tabula Rasa, Exteel, and Dungeon Runners, us westerners are left with Aion, City of Heroes, Guild Wars, and Lineage 2. Four titles? Granted, we have Blade & Soul (hopefully) coming out at the end of this year, and Wildstar and Lineage Eternal coming at some point in the future.

    I can’t help but notice, however, that NCSoft’s personal appearance in Europe has taken a lesser role recently. Lineage II’s European service was recently handed over to Innova for the free to play transition, and when Aion goes free to play early this year, Gameforge is taking over service of that title. So far this is only on NCSoft’s titles in Europe that have transitioned to free to play, with the exception of City of Heroes in which case the two services (US/EU) were merged into one under NCSoft. This leaves Guild Wars.

    If I’m lucky, NCSoft will answer my emails about future title publishing.


  • Aion Free To Play In February…For Europe.

    Considering the other titles lately to make the transition, an announcement of free to play from NCSoft or Sony Online Entertainment might be welcoming, but hardly surprising. Over in Europe, NCSoft announced that Aion will be undergoing a change in publisher, to Gameforge, who will be taking care of transitioning the European service, and its community, to a new free to play model. Starting in February 2012, players will be able to enjoy everything* that Aion has to offer for no fee.

    In order to combat gold farming, “starter” accounts will be limited to two characters and have limitations from certain chat channels and private trading. Former subscribers will have access to almost everything, sans the increased instance cooldown and limited fortress siege rewards. You can read everything at the F2P matrix. Otherwise, NCsoft continues what has started as a rather generous program for free players, offering everything but the kitchen sink to anyone willing to sign up an account.

    This does not affect the North American servers, and there are currently no announced plans to bring such a transition to the states.

    (Source: Eurogamer)

    (Additional: Free to play matrix)


  • NCSoft Third Quarter Finances: Profit/Revenues Down

    NCSoft has released its financial documents for the third quarter, and the report starts with “Revenue and Operating Income came down due to soft promotions for in-game items sales versus Q2.” In fact, the publisher is reporting a 22% loss quarter over quarter and 32% year over year loss in operating profit, as well as a 12% loss in sales over last quarter, and a 33% loss in net income over the same quarter.

    Income from Aion rose slightly over the last quarter, with Lineage coming down from its big jump. Lineage 2 lost less than it did last quarter, while income from Guild Wars continued its decline and City of Heroes increased slightly. Lineage’s loss of revenue is noted as being related to scaling back of cash shop items in the game’s Korean and Taiwan distributions. The quarter over quarter expense increase is due to NCsoft’s Japan donation.

    Now to talk region distribution. North America’s share dropped 10% over last quarter, with Europe dropping 6% of its sales. Japan’s share increased 6% over last quarter, with Korea dropping 13% and royalties taking a dip as well.

    Next quarter will see a dramatic rise in sales by City of Heroes, and hopefully Aion with the number of content updates. The announcement of Lineage Eternal should bring some interest to the other two games.


  • Has Aion Embraced Pay To Win?

    Pay to win is a highly controversial label in the MMO business, and I should know. I haven’t even finished the second sentence for this article, yet there is already a mob forming inside of my house ready to beat me to death if I show even a hint of unwavering and militant opposition to the monetary scheme. Going back to our old rule book, it’s important to remember the rule of perception: The important factor is not your intent, it is the player’s reception. If players viewed Turbine’s survey wall as an underhanded, deliberate scam, that is how it will be remembered.

    Aion has a special sale going on in the NCsoft store that has managed to ruffle more than a few feathers: The publisher is selling Felicitous Socketing in both Fabled and Eternal flavors, in single sets or bundles of three. The items is single-use and allows you to socket a manastone with 100% success rate. If this makes no sense to you, you’ve probably seen socketing in games like Diablo or Torchlight, except in Aion this system is designed to be unreliable. Failing a socket will cost you the manastone. Couple low success rates with higher level armor/manastones, and you have an expensive recipe for disaster. When researching this topic, I came across a notable amount of posters claiming losses rising up to and over ten million Kinah.

    To top it off, the items are only available until October 12th, after which they will be removed from the store. So I’ll leave this one up to the viewers. Do you think this constitutes pay to win?


  • Nominations For Golden Joystick Awards/GDCO

    The Golden Joystick Awards have been running for 29 years, making the ceremony older than a good amount of the people reading this website. Every year, games compete in a number of categories from shooter to adventure and everything in between, with the voting determined by viewers like you. This year marks the first year that there is a “Best MMO” category, as well as “Best free to play,” meaning Jagex won’t be the only developer with a Golden Joystick (Jagex has won “Best UK Developer” two years in a row, but that category is gone this year).

    The Games Developers Choice Online Award is in its second year, and spawned from GDC Austin, and acts as a sister competition to the Games Developers Choice Awards, similar yet focusing on online innovations. The actual awards ceremony will take place on October 12th at Games Developers Conference Online in Austin, Texas.

    You can still vote for the Golden Joystick Awards here. For the sake of space, check after the break for the full nominee list.

    (more…)


  • NCsoft Q2 Release: Profits Up, Aion/Lineage 2 Down

    The first thing you’ll notice about NCsoft’s quarterly report for the second quarter of 2011 is a massive spike in sales from Lineage. NCsoft attributes this to strong item sales promotions. As of now, Lineage is the company’s best source of income, despite the game’s removal from its Western presence just a couple of months ago. Lineage’s item sales have propelled a 67% year over year increase in income, despite a 1% decline in overall sales over the same period. City of Heroes and Guild Wars continued a slow decline, although City of Heroes will undoubtedly hit an increase in sales once the game goes free to play later this year.

    Lineage’s success, however, comes on the heels of both Lineage II and Aion dropping a hefty amount, attributed to “slow seasonality” in the report. I talked last year about NCsoft’s regional breakdown in sales, as a response to why some western gamers described feeling like NCsoft doesn’t pay the hemisphere as much attention. As of Q2 2010, the regional breakdown is as such:

    1. Korea: 64%
    2. Japan: 10%
    3. Royalties: 7%
    4. N. America: 9%
    5. Europe: 5%
    6. Taiwan: 3%

    Those figures in Q2 2011:

    1. Korea: 71%
    2. Japan: 10%
    3. Royalties: 9%
    4. N. America: 4%
    5. Europe: 3%
    6. Taiwan: 3%

  • Week In Review: Let’s Talk Disappointment Edition

    I received an interesting email the other day from a reader, or at least I think he was a reader. This email was by a guy who presumably plays Mortal Online. I won’t post the email here, but he essentially tears into me for having a constantly negative bias against the game by posting pieces like Star Vault’s financial documents that show the game is not making a profit (one of the examples he actually used). You can see how I misinterpreted such a statement from this:

    With our current cost structure, the Board expects that an additional approximately 1000 players to achieve break-even, a goal that we hope to achieve during the second quarter of 2011.

    My apologies for having a far worse grasp of the English language than I originally anticipated, because for the love of me I can’t see where the mistake is. Anyway, the guy followed up with the usual hate mail I get with this comment: “If Star Vault wanted your opinion, they’d ask for it.” Naturally the implication is that I should stop writing about the company until they hire me as the new PR guy when Black Opal goes the way of his predecessor. I write MMO Fallout indeed for both players and companies alike, although I’ve never done much explanation for the latter. My work for companies is to provide stories, experiences that can be understood and integrated into the company’s own plan. I don’t teach what feature would go best with your open world sandbox game, but rather ideas like how to respond to false positives, or why developers should focus on retention rate over just funding with initial sales. I always try to stray as far as possible from becoming that guy that always criticizes but never has any ideas of his own.

    1. Jake Song Says ArchAge Will Surpass Aion

    I think it’s time to break out the old NCsoft chart, and not because I spent a lot of time making it and want to milk this cow dry:

    Jake Song is the designer of ArcheAge, the upcoming MMO based on the CryEngine. You may also know him from his work at NCsoft with Lineage, a company that he is now targeting in interviews. Jake Song is making the claim that ArcheAge, when it enters formal operation expected sometime in 2012, will surpass Aion (NCsoft’s best card in the game). The question is, can he? The answer? Probably not.

    This isn’t a question of Jake Song’s talent, the guy is partially responsible for NCsoft’s most popular franchise combined. There is, however, precedent in the field of gaming where an industry veteran forms his own studio to release a game in competition with his old company, and is thoroughly tarred and feathered when the game launches to poor reception. Don’t believe me? Ask Richard Garriot.

    2. The Other Journalists Finally Got Wind of the Turbine MMO.

    Many months ago, I posted about the upcoming Turbine console MMO thanks to a tip I received pointing me to the games section of the Twisted Pixel website, posting about a console game being made for Turbine. Since then, the announcement has been removed but the lights have finally turned on last month for a few other websites.

    There is still very little known about this MMO, and by very little I mean practically nothing.

    3. Stephen Calender Bears His Soul

    NetDevil is dead, and its death was not a peaceful one. In his blog, Stephen Calender (ex-NetDevil staffer) talks about the acquisition of Lego Universe by Lego Team, about the poor relationship between NetDevil and their parent company Gazillion, and the poor relationship between Gazillion and Lego. He also takes a small jab at the media (myself included) for taking Gazillion’s PR speak and turning a bad situation into something good.

    How likely would you be to purchase or continue funding a subscription when you find out production of new features and content has been reduced? Whether or not you can trust people’s online comments, I saw message boards with statements just like that.

    Stephen also talks about interviewers:

    I spent two years of my life working on it, at least do me the courtesy of watching some YouTube videos of the game. It makes you wonder if they just are not gamers, or if there is so much deceit and deception anymore that people stop trusting resumes.

    Read the whole article, it goes in depth about getting hired in the games industry.

    4. APB: Reloaded Hates Your 32-Bit Operating System

    An important factor to remember with APB: Reloaded is that, at its heart, it is a re-release of All Points Bulletin, the game that loved memory and loved 64-bit operating systems. Although GamersFirst has been doing some extensive work in rewriting the game to work decently on 32-bit operating systems, you still won’t have the same success as 64-bit. This is mostly because 32-bit operating systems (without some coding) can only map 2 gigabytes of ram.

    So if you have a 32-bit operating system and want to play APB: Reloaded, consider downloading the game before you sink a hundred bucks into your G1 account only to find out the game doesn’t run well on your system.

    5. Alganon: Free For All PvP Weekend

    Alganon’s free for all PvP weekends are rather inventive. Given the game is already free to play, Quest Online managed to pull that even further by introducing these FFA-PvP weekends, allowing players to experience the siege system with no cost for buildings and without the offline study requirements to use the contraptions. In addition, battle durability (pvp armor) tribute costs are removed for the weekend.

    If you haven’t tried Alganon or left, the community has become bigger. Not huge, but bigger.


  • Aion: 10 Day Free Trial And Welcome Back Week

    Aion’s 2.5 patch brings a whole lot of sexy to NCsoft’s already big-hitting title. The patch brings with it a new graphics mode, new content, customizations, pets, mentoring, armors, abyss changes, dynamic maps, and more changes than you could legally shake your finger at. In fact, NCsoft is so excited, that they want to welcome back their old players (again) to show them just how well the game has improved…just not for a few weeks. Possibly to give the current subscribers a leg up on the update and work out any kinks before reopening the doors, the welcome back week runs from June 3rd to June 13th.

    If you haven’t logged into your NCsoft account since the security update, you may want to get a head start. NCsoft enacted a new security policy, requiring computers to be authenticated before an account can log in from them. In order to authenticate a computer, you will need to enter your password hint answers, and if you don’t know those, go through support to get them changed. Do so soon, because there’s no saying how much NCsoft’s Customer support will be backed up.

    Furthermore, those of you who never played Aion will have the opportunity to take part in a ten day trial, experiencing up to level 20. The trial goes live May 26th. Oh NCsoft, why did you have to pick June 3rd and make me choose between Aion, the Hellgate Global beta opening, and the Duke Nukem Forever beta (among other things that week)?


  • NCsoft Q1 2011 Finances In: Profits Up!

    It’s that time of the year already, the first quarter financial reports are starting to stream in. Last year wasn’t so great for NCsoft, considering they lost a $28 million lawsuit against Richard Garriot. Sales of Aion, Lineage, and City of Heroes went down, while Lineage 2, Guild Wars, and NCsoft’s other titles saw a brief increase.

    Another point worth noting is the American presence in NCsoft’s portfolio: It’s dropping. Whereas North America made up 12% of NCsoft’s sales in Q4 2009 (23,733), this figure has plummeted to 5% in Q1 2011 (or a paltry 7,129). Similarly, NCsoft’s presence in Japan and Taiwan has been suffering, albeit not nearly as much, and Europe has also plummeted from 12% down to 4% since Q4 2009. Royalties have skyrocketed, around 50% higher than the same time in Q1 2010. This is attributed mostly to Aion’s performance in China.

    Although these figures look great for NCsoft as a whole, they don’t really spell well for the Western markets for the coming years. As sales continue to fall in North America and Europe, NCsoft continues to shut down games, with the most recent being Lineage (just in the west) this June. Perhaps the trend can turn around with NCsoft’s upcoming titles: Blade and Soul, Lineage III, and Guild Wars 2 are looking to draw in big crowds, with Guild Wars 2 likely being the first to launch.

    I’ll be keeping watch on NCsoft as I always do.


  • What Happened This Week: 5/1-5/14 Edition

    I have a question for all of you who read this introductory paragraph. Have you ever rage-quit an MMO? I haven’t. I’ve quit more MMOs in the past than I can count, but they’ve never been out of a fit of rage. Single player games, yes, I’ve stopped playing because every time I played I wanted to smash my keyboard through the monitor, but for some reason I’ve never rage quit an MMO. Getting griefed by some loser in Meduli who is abusing bugs to pickpocket me and then jump onto buildings, just doesn’t get an emotional response from me.

    I still remember the time I died in Runescape and lost almost everything I owned (I had invested all of my money into very high level gear for the time), and I stopped playing for about a week. Not out of anger, but I went back and started recuperating my losses, and eventually I got all of my gear back. I suppose my reaction is because, in MMOs, death is meaningful when you can lose everything on you, so for many of us it triggers a sympathetic response. In a single player game, you lose the time you spent from the last checkpoint, which simply triggers frustration at having to play through the same area or sit through the same cutscene over and over again until you progress.

    1. What Did We Learn From the Sony Incident?

    First of all, we learned that even people giving testimony to Congress aren’t to be trusted. The media took the story that Sony was running outdated software and ran with it like the Olympic torch. Turns out, Dr. Gene (the security expert) was merely parroting what he had heard in the media, without actually looking at Sony’s records. The servers were indeed running an up to date version of Apache. What Sony needs to do is come out and say “Yes, we had a firewall, yes we were running up to date versions of Apache” if they haven’t already.

    The offer of identity protection was a good move, but will ultimately not be useful. No relevant credit card data was stolen, apart from the twelve thousand expired credit cards Sony had stockpiled on a database somewhere in the off-reaches of their systems. Sony’s stupid move in all of this was foremost trying to take the hackers head-on, but secondly placing regular data in plain text. If they hadn’t done that, we wouldn’t be hearing rumors of passwords being in plain text, or credit card data being unencrypted. It simply wouldn’t be as present.

    2. So What’s The News With Lineage 2?

    The announcement that Lineage was shutting down in the west was rather abrupt to those of us who don’t play, to be honest the game falls into the system of only appearing in the media when NCsoft releases their financial reports to tell us how great their games are doing in Korea. Make no word about it, Lineage is still going very strong in the east, and in 2010 actually outperformed Lineage 2 by a full 10% of NCsoft’s total income. The game made up 30% of NCsoft’s income in 2010 (20% Lineage 2, 44% Aion, 2% City of Heroes and Guild Wars respectively). Lineage, to my understanding, didn’t even have official support in the west for 64-bit operating systems until late 2010.

    Lineage 2 is still active according to several active players I discussed the game with, but with biases the way they are, I have the feeling Lineage II will be next on the chopping block for the west, possibly coinciding with the release of Lineage III. I’m not one for calling death, but this is NCsoft we’re talking about, they don’t take under-performance lightly.

    So, I say…Keep playing Lineage 2. The game will die one day, so why not spend the time until then having fun instead of worrying about when the time will come?

    3. Star Wars Galaxies Server Mergers

    This one made me chuckle. Looking back at my previous article, I had to laugh thinking about how frustrated I was that I couldn’t get any information regarding the Galaxies server transfers, due to the random DDOS attacks that preempted Sony’s database being hacked and taken offline for the better part of the month.

    Now that that debate is over, we can get back to the important discussion, namely how many servers will shut down when Sony finishes the free transfer system. My bet is on at least half, so about six servers if Sony does do a server merger, which likely depends on how the population shifts during the free transfer phase.

    4. NCsoft Bribing Asmodians

    To assist in the creation and leveling of Asmodian characters, players on selected servers with an Asmodian, level 10 or higher, will receive a huge supply of Berdin’s Amulets. Berdin’s Amulets deliver a 50% additional EXP gain from hunting, gathering and crafting. The effect lasts one hour, with a one hour cooldown after activation.

    In short: Not enough Asmodian players at max level participating in PvP on select servers, Elyos players taking too much control. This is one of the big problems 2-faction MMOs have, is that generally one side steamrolls the other, causing the losing side’s members to leave, meaning an even bigger steamrolling on the following round of action. In a game like Aion, being on the losing side of faction warfare can mean never having access to certain content simply because your side does not have control over territory.

    In addition to giving exp incentives for leveling up, Aion is allowing Asmodians on certain servers access to instances otherwise inaccessible due to the aforementioned fortress control. Players who do control fortresses will also be awarded greater than players on the Elyos side, as an extra incentive for participating, and succeeding, in turning the tide. You can read it all here.

    5. Runescape Has The Best RP: Virtual Mafia Complete With Dirty Cops

    Back in a time before research (2009), Jagex introduced virtual game pieces for Runescape, items in-game that allowed for community driven events, including stopwatches, tickers, and more importantly, dice. The introduction of dice, of course, lead to a Runescape version of craps. And inevitably, the online community being what the online community is, groups sprang up using this to scam from players. At the same time, legitimate gambling rings formed to allow for a safer environment to play.

    Where there is gambling, however, there is a mafia behind the scenes shooting your friend Joey because he had sex with the don’s daughter. This may be my extra-strength medication talking, but I am fascinated by the idea of a mafia running a questionably legitimate (according to the game rules, not calling the outfit a scam), run by teenagers. If you head over to this thread, there is allegedly a clan on Runescape that uses a single world for dice games, and has a player mod either in the clan or on its payroll to mute the accounts of competing clans on their world.

    If that isn’t brilliant, my name is Farmer Joe. Isn’t this the Valhalla of role playing? Here you have a virtual form of gambling, secretly run by the mafia, using corrupt police to virtually cut out the tongues of the competition. The only way this could be more extreme is if Jagex allows money to be transported in large quantities via suitcase, a Runescape version of crack cocaine for the dicing mafia to deal, and the reintroduction of player-vs-player worlds so the mafia could literally murder their competition. Or if the aforementioned teenage mafia don actually murdered his competition, although I can’t say I condone such conduct. This is the first thing that popped to mind when thinking MMO mafia:

    What’s next? Runescape hookers? Already existent, just check a free to play world near a bank. In case you’re thinking about it, don’t. I already have the Runescape mafia on my payroll. You’d be surprised what those Runescapers will agree to if you package those chocolate coins with the foil wrapping and tell them it’s “rl geepee.”

    That’s all for this week. Tune in next time, when I’ll be showcasing a thing. Better yet, I’ll be showcasing a thing in a place.



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