Tag: Cryptic Studios

Cryptic: Now Not Listening..Through An Advisory Board


No one wanted Kirk?

Player advisory boards are humorous, to say the least. In cases such as Eve Online, not a month goes by without some new scandal or news of corruption within the ranks of said advisory board, with revelations of favoritism, smuggling, rule breaking, and other such misdeeds. In Star Wars Galaxies, MMO Fallout gets frequent requests to talk about allegations that Council members use their status to quell any dissent on the forums and to troll without retribution.

When Cryptic announced the opening of the Player Advisory Board, with its five appointed members, I will admit I chuckled slightly at the list. I won’t speak for the community, but the silly (and by silly I mean shamelessly self-promoting) ship names were in force: USS Shut Up, Wesley, the USS STOked, the USS Trekmovie.com, Starfleet, and of course USS Not Appearing On This Board. I wouldn’t want to presume anything about the five members, and I’m sure they are all wonderful people, but as far as what Cryptic needs to better communicate with their players, ambassadors (as the statement calls them) are not the answer.

Ivan from Cryptic made multiple statements on the forums in an attempt to explain the already confusing and poorly worded announcement. The advisory board is set up for the non-verbal majority, and those who don’t even play Star Trek Online. I think what Ivan is going to find out is that the “over 100 thousand players” who don’t use the forums are also not going to talk to the advisors. As for catching players who talk on the advisor’s boards, but not the forums, how many are you going to catch? Less than 1% of that hundred thousand, judging by my quick sweep through the forums of various websites.

Cryptic claims they will still pay just as much attention to the forums, but looking at the issues that make it past the test servers to the live servers, and the number of bugs and issues that are widely reported yet, as far as fixing before release goes, go moreover ignored, Cryptic’s attention will shift from “not very much” to “not very much.” Getting the attention of the quiet gamers is as easy as in-game polls and surveys, and I don’t think I need to remind Cryptic that the last thing Star Trek Online needs is to see the same mass exodus that struck Champions Online last year.

In Cryptic’s usual fashion, they opened more questions than answers, not to mention yet another can of bad-PR worms with this poorly formed announcement. If you read the forums, then why do the players need an ambassador? If you’re going for quiet players, do you really think that five ambassadors will somehow managed to accomplish what an entire development team cannot? Are you looking for Star Trek Online players or non players, because your aim seems to change every 10 or so posts from Ivan.

MMO Fallout will be watching how Cryptic’s customer relations changes in the coming months.

    Cryptic Studios: Subscriptions, Diversions, Neverwinter Nights?


    Set Phasers To Diversion!

    I get the feeling that, if you want to think of Star Trek Online and Champions Online as brothers, Star Trek Online is the more successful younger brother who got all the love from mom and dad, while Champions Online was forced to live in the cupboard under the stairs when his room was emptied to make room for the new baby.

    In a recent interview with Jack Emmert, Jack announced that Star Trek Online has “well over 100 thousand subscribers,” an announcement that is great…until you look at the lack of announcement of Champions Online’s subscriber numbers. I don’t want to suggest that Champions Online is doing poorly, but I have always said that what someone doesn’t say speaks a lot more than what they do say, and this lack of information in regards to Champions Online may suggest that the game is not going as great as Cryptic had hoped. Champions Online today launched Revelation, the latest expansion pack that brings new villains, new areas, and new perks/costumes/etc.

    One bit that caught my eye, at the end, was when Emmert was asked which properties he would like to work with, his answer being “Godzilla and Neverwinter Nights.” Godzilla aside, this will likely reignite longstanding rumors of a Cryptic-run Neverwinter Nights MMO, the same title that is actually part of the Turbine Vs Atari lawsuit (If you recall, Turbine is alleging that Atari hoped to crush Dungeons and Dragons Online in favor of a rumored Neverwinter Nights MMO).

    More on all of these things as they appear.

    Champions Online on the 360: Officially Canned


    Only on PC

    “It has always been, and still remains our intent to release on consoles, and as soon as we’re able to share more information about it, we will.”
    -Daeke, Community Manager, Cryptic Studios, on Champions Online on consoles.

    One  downside to the internet is that anything you say can and will be used against you in the court of “hey, you said this.” I don’t think I need to remind Mythic of Mark Jacob’s now famous quote regarding the health of MMOs being tied to how many servers are opened post-launch, but I digress. Back when Champions Online was still in closed beta, Cryptic still had high hopes to get the title out on the Xbox360, as one of the few console MMOs on the market. I even commented on Champions Online in 2010: A Blue Moon Year.

    “Will we ever see a new 360 MMO? Champions Online and Age of Conan are just two titles slated to release on the Xbox360, and we learned earlier this year that it is Microsoft’s doing that is delaying these titles. With the cancellation of the planned BBC streaming, alongside another year of no MMOs on the 360, Microsoft continues to make an ass of itself in regards to its live service.”

    Since I’ve already revealed the spoiler in the title, there’s no point delaying this any longer: According to a Cryptic Studios developer, the console version of Champions Online has been canned, with no plans to revive the project. In a post on the official forums, Jackalope had this to say:

    “100% of our focus is on making the current PC product the best it can be. There are no current plans for a console version of Champions.”
    -Jackalope, Cryptic Studios, on Champions Online on the 360.

    This quote does answer a few questions players had, namely why Champions Online was announced for the consoles, but the more recent Cryptic title Star Trek Online has had minimal buzz about a console release. You can take Jackalope’s word with as much salt as you please, as this would not be the first time a high level employee has said something stupid or patently false about the game they work on, however we are going to have to take his word for the moment.

    I’m sure Microsoft’s well touted ability to turn developers away from putting MMOs on their consoles had something to do with this decision, but the less-than-stellar reception to Champions Online since release may have been the final straw that broke the console’s back, in a manner of speaking. I’m sure the community will find some way to spin this news in a million different directions.

    For those of you still waiting for a console MMO that is not Final Fantasy XI, or Massive Action Game, you are still out of luck. Age of Conan is still allegedly making its way to the Xbox360 this year, with The Agency, All Points Bulletin, and Free Realms bounding in next to an unnamed Turbine game, as well as possibly a Blizzard MMO.

    MMOs on the consoles have historically had less of a chance of not only surviving to completion on the console platforms, but actually making it out the door to warm welcome. Searching deep enough, you can find a substantial list of MMOs dating back to the Xbox/PS2 console generation of console MMOs that were canned. So far Final Fantasy XI is the only console MMO to gain and keep a large number of subscribers, and even at that Square Enix has announced no plans to place Final Fantasy XIV on the Xbox360, although it will make its way to the Playstation 3.

    More on console MMOs, and Champions Online, as it appears.

    Bill Roper No Longer Executive Producer of Champions Online


    What does this mean for Foxbat?

    Bill Roper is to the MMO genre as JK Rowling is to children’s literature. On one hand, the man had a big role in Blizzard during the glory days of Warcraft, Diablo, and Starcraft. More recently, Roper’s name has been tied to Champions Online and Star Trek Online, both titles are doing quite well despite comments otherwise by trolls. On the other hand, Bill Roper is also responsible for the train wreck that was Hellgate: London, a game that (as it turns out) was only as good as its launch, and didn’t survive long enough to make those lifetime subscriptions worth it. Roper is also partially responsible for the coined term Flagshipping, named off of the company Flagship Studios, referring to a product being released in a buggy, unfinished state missing many of its promised features.

    I should probably get to the point (and why 80% of you clicked this link…I’m talking about the title). Well, to the dismay of some and joy of others, Bill Roper has been replaced by Shannon Posniewski, as Executive Producer of Champions Online. Poz, as he is called on the forums, is expected to take the game in a brand new direction. Shannon has been the lead programmer on Champions Online and has been with Crptic since the City of Heroes days.

    Now before you get your pants in a bunch, or start throwing a goodbye party for Mr. Roper, he is still working with Cryptic, just on other things (the rumored Neverwinter Nights MMO? He asked, stirring the pot). This announcement has come alongside the State of the Game, that promises more stitching of the level gaps in content, among other changes.

    Poz has had quite a relationship with the community, so hopefully this will bring along the Cryptic I (and others) have been asking for for a long time: one that actually listens to player feedback and stores that feedback for future reference.

    Gala-Net Responds: Prices Coming Down, Point Is Moot


    All the vermin will drown.

    When Cryptic Studios announced that the upcoming expansion to Champions Online, Vibora Bay, would be a paid expansion, the reaction from the community was nothing short of explosive. Players saw an expansion adding in what should have been added in (a fill-in for the late game leveling gap), and overall were quite offended at having to pay for something they saw as vital to the game. Something worthy of note is that, even after Cryptic announced that the expansion would be free, the players were still angry about it, but now for other reasons.

    The point with Cryptic is that the community felt that they were trying to get away with as much as they could, believing that the paid expansion announcement was a test to see if the community would buy into it. Thus, Cryptic had essentially sealed their fate from the first announcement. The same is going on with Allods Online and Gala-Net’s current predicament: The cash shop is ten times the price of the Russian version, and core game elements were removed or gutted in order to force people to fork out real money.

    gPotato put out a release late last night in response to several criticisms of the game that surfaced over the past week. Among the two responses, the cash shop price:

    “We are not sitting and waiting just to see how many dollars we’re going to make over the next four weeks.”

    This raises several questions. If you weren’t looking to see how much money you could get, then why did Gala-net raise the prices ten times over the Russian version? Why was end-game raiding severely gimped in order to make perfume use mandatory? There are more questions to be asked, and even more to be answered.

    What is done is done, at this point all Gala-Net can hope to do is move forward, make some adjustments before the game goes live, and hope all goes well. As I’ve pointed out before, and I still stand strong by this, the quality of Allods Online as a game allows it a rare benefit in that if this mistake is fixed quickly enough, the game can move ahead and leave this incident in the past. One aspect I have been paying heavy focus on is that the community wants this to work, and the thread that has been set up for feedback is already populated by great ideas, and progressive thoughts.

    At this point, Allods Online isn’t nearly as close to a trainwreck as people may think, but closer to a failed sump pump. If Gala-Net can quickly get the motor started, and perhaps move the upholstery to the first floor, then the most damage you’ll see is a waterlogged carpet that needs to be replaced.

    More on Allods Online as it appears.

    Cryptic Studios Listens: Expansion and CO’s Future


    Gustav chooses to murder his dissenters.

    Cryptic wants to change. They want to stop being the company known for poor communication with its players, and they want to stop this cycle of rushing patches untested. The employees are mad as hell, and they’re not going to take it anymore!

    Bill Roper and the team had a lot to say in the State of the Game today, and made a lot of promises of rehabilitation. First, Cryptic is taking the first step: Acknowledgement. In the SOTG, they talk about the recent bugs appearing due to a recent change in the game’s coding in the kitchen sink patch. Furthermore, Cryptic is readily admitting that there was not enough playtesting done in both internal QA and through the test server, in order to rush the patch out. Taking the blame is great, but what is Cryptic really doing to improve conditions?

    Foremost, Cryptic is looking towards improving communications between developers and players. The communication begins with bi-weekly question and answer sessions, followed by an ongoing blog by the Game Masters, detailing plans for the game. Monthly developer chats will take place in Cryptic’s IRC channel, and the State of the Game will now be released bi-weekly. An overhaul of the Champions Online website will bring in more fan screenshots, fan art, and ways to stalk your favorite developer.

    Boy do I have egg on my face, and that egg is not part of Denny’s free Grand Slam. I’ve often said that although Cryptic has communication issues on the little things (timer resets, feedback, etc), they generally get the picture when an issue becomes big enough. When Daeke announced that the next expansion, Vibora Bay, would be a paid mission pack, the community went, in all fairness, completely ape-poop.

    Well Cryptic fans may rejoice, and Cryptic trolls may move on to their next talking point, because Cryptic has an announcement to make. After wading his way through the legion of hate mail, “I quit” emails, and piled on (actually constructive) feedback, Bill Roper and the team have decided to make Vibora Bay, now known as Champions online: Revelation, free to all players.

    Revelation is expected mid-March, with more information on the way. All we know currently is that the expansion is a “full fledged expansion pack,” and will feature a storyline full of heroes, villains, new areas, powers, and gameplay mechanics, and maybe even a love interest for your hero (Just kidding).

    If Cryptic can stick to this twelve step program, there are good things in Champions Online’s future.

    Cryptic Studios Listens: Expansion and CO's Future


    Gustav chooses to murder his dissenters.

    Cryptic wants to change. They want to stop being the company known for poor communication with its players, and they want to stop this cycle of rushing patches untested. The employees are mad as hell, and they’re not going to take it anymore!

    Bill Roper and the team had a lot to say in the State of the Game today, and made a lot of promises of rehabilitation. First, Cryptic is taking the first step: Acknowledgement. In the SOTG, they talk about the recent bugs appearing due to a recent change in the game’s coding in the kitchen sink patch. Furthermore, Cryptic is readily admitting that there was not enough playtesting done in both internal QA and through the test server, in order to rush the patch out. Taking the blame is great, but what is Cryptic really doing to improve conditions?

    Foremost, Cryptic is looking towards improving communications between developers and players. The communication begins with bi-weekly question and answer sessions, followed by an ongoing blog by the Game Masters, detailing plans for the game. Monthly developer chats will take place in Cryptic’s IRC channel, and the State of the Game will now be released bi-weekly. An overhaul of the Champions Online website will bring in more fan screenshots, fan art, and ways to stalk your favorite developer.

    Boy do I have egg on my face, and that egg is not part of Denny’s free Grand Slam. I’ve often said that although Cryptic has communication issues on the little things (timer resets, feedback, etc), they generally get the picture when an issue becomes big enough. When Daeke announced that the next expansion, Vibora Bay, would be a paid mission pack, the community went, in all fairness, completely ape-poop.

    Well Cryptic fans may rejoice, and Cryptic trolls may move on to their next talking point, because Cryptic has an announcement to make. After wading his way through the legion of hate mail, “I quit” emails, and piled on (actually constructive) feedback, Bill Roper and the team have decided to make Vibora Bay, now known as Champions online: Revelation, free to all players.

    Revelation is expected mid-March, with more information on the way. All we know currently is that the expansion is a “full fledged expansion pack,” and will feature a storyline full of heroes, villains, new areas, powers, and gameplay mechanics, and maybe even a love interest for your hero (Just kidding).

    If Cryptic can stick to this twelve step program, there are good things in Champions Online’s future.

    Cryptic Says: Ask Us Anything


    Gustav says: Don't say anything without a lawyer present.

    Being the purported Cryptic employee that I am,  I have to take as much opportunity as possible to spread uncertainty among those who would otherwise believe such claims. Granted, a talk with Cryptic will offer more specific results than, say, a talk with Jagex’s CEO Mark Gerhard (Ask him anything about the game, assuming he even acknowledges the question, the answer will likely be “I can’t talk about that at this time.”), but the question still remains as to whether or not Cryptic takes player feedback to heart. Take, for example, earlier last year I reported on Cryptic’s seeming lack of recognition towards their own test servers, not only making the mistake of having a two hour cooldown during the Blood Moon event, but after lowering the time making the exact same mistake on the Winter event.

    Ask Cryptic is back, on this forum thread, you can literally ask Cryptic anything you want, on any subject, as long as it is respectfully worded (No, you can’t ask “why are you guys such Nazi nickle-and-dimers”). If the question is related to upcoming content, your odds of getting a straight answer are much more likely. Otherwise if you’re going to be giving a little bit of advice, you may be better off doing it on the feedback forums where you can be ignored on a more fulfilling level.

    Not to say Cryptic doesn’t care about its userbase, but they have had something of a breakdown in communications ever since Champions Online, that is yet to have been corrected. Moments that make you wonder who in their right mind green-lighted that move.

    Hello, February!


    Expansions, Releases, Shutdowns?

    Today is the day we look at January and say “See you next year!” Yes it can only be February, and February can only mean another Everquest expansion is releasing.

    February starts off with two titles releasing: Global Agenda and Star Trek Online, on the first and second respectively. An important thing to remember about Global Agenda is that the game does have a single player and multiplayer free component, and that the persistent world AvA is the only portion that requires a subscription. Whether this subscription will maintain or go the way of Cities XL and Crimecraft is yet to be seen.

    Star Trek Online, on the other hand, will be seeking the approval of Trekkies and non-Trekkies alike. Considering its place at the top of Steam’s sales list for the past few weeks, if Cryptic can keep the retention rate high, they will have a highly successful title on their hands. As for the myriad of preorder exclusives, we can only hope they will be available at some point on the Cryptic store.

    This month also brings us some interesting news from Star Vault and the oft-delayed and much trolled Mortal Online. This month, today in fact, Mortal Online will be going into an open beta phase, where everyone can join! Although relegated to their own open beta server, that may or may not be capped, alongside a 5 euro discount in the box copy, anyone can join in for free and start playing. And by playing, of course, I mean jumping on the forums to textually assault those who paid for beta access by preorder. Mortal Online will stay in open beta until the game goes gold, when it will start charging the monthly fee and you will be required to own the game.

    There’s no time for that, Omali, you say! Everquest 2 has a new expansion coming out this month! Sentinel’s Fate brings with it your normal expansion goody bag. New zones, new dungeons, a higher level cap (90), new loot, new weapons and armor, and new quests. Four hundred quests to be exact, and thousands of new items.

    As for MMO Fallout, I decided to prune a couple of categories from the Live list due to clutter and inconsistency of updates. The Anarchy Online, Tibia, and Ragnarok Online categories have been deleted. Hopefully the Live category will be that much less cluttered.

    Surely this can’t be all that is happening in February, you say. Of course not, but if I told you everything now, what reason would you have to keep coming back until next month? I see your trickery, internet, and I will not fall for it. Not after all of those lost buffs.

    Why Not A Cryptic Pass? NCsoft Pass? Turbine Pass!


    So-eeeee.

    Whatever you think about Sony, you can’t deny the deal they have going for their titles. For the price of only two MMOs per month, you can access virtually any Sony game you own. Everquest, Everquest 2, Pirates of the Burning Sea, Planetside, Star Wars Galaxies, Vanguard, Free Realms, and that console Everquest game. That’s 8 games for the price of two!

    Going over Sony’s station pass got me thinking: Why don’t other developers have a similar deal? I would love to see an NCsoft Station Pass, that could bundle Aion, City of X, Lineage, Lineage 2 in one package. Or possibly a Turbine deal, a package of Dungeons and Dragons Online, Lord of the Rings Online, and Asheron’s Call. How about a Funcom pack, with Age of Conan and Anarchy Online in one deal?

    Now, some will say that developers will be losing money on this, but I wholeheartedly disagree. In fact, Sony’s Station Pass has shown to be a way to coerce people into spending more than they normally would on subscriptions. To believe that even a fraction of the players who have the Station Pass would spend the over hundred dollars a month on each game’s subscription separately is absurd to say the least. Having such a pass could also breath life into the older titles on the list.

    Jagex has an offering similar to this. Although not an MMO, players can subscribe to Runescape and FunOrb for a discount. When Stellar Dawn is launched, it is expected that players will be able to opt for an additional discount.

    This may all be wishful thinking, but I would certainly pay for a Turbine Station pass.