Tag: Sony

So the chickens have come home to roost, or however that saying goes. Earlier today, I talked about how Sony Online Entertainment had shut down its entire service following an investigation that may have changed their stance on SOE’s database being safe from the hack that took down the Playstation Network last month and resulted in everyone’s information spewed all over the net. Sony has issued a press release, and the news is not good:

 Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained – we will be notifying each of those customers promptly.

Sony originally believed that SOE was not compromised as part of the PSN hack, but investigations that concluded yesterday revealed that the system was indeed broken into by an unauthorized party. It is important to note that the main credit card database was not hacked, at least according to Sony. It may not be a bad idea to get a new card, however.

We apologize for the inconvenience caused by the attack and as a result, we have:

1)         Temporarily turned off all SOE game services;

2)         Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3)         Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.

If it makes you feel more comfortable, I suggest going to your bank/credit card issuer, and requesting a new card. You’ll have to live without the card for a week or so, but that’s a small price to pay if Sony’s database was stolen and they are able to get through the encryption. I’m not trying to cause undue fear with these articles, but any information regarding identity theft should be taken very seriously.

If you use your Sony password on other websites, I highly suggest you get a new regular password. SOE’s services remain offline.