Tag: NCSoft

Dungeon Runners: What Happened


“Dungeon Runners just isn’t cutting the mustard. If she were a ship, she’d be taking on water. Yeah, she’s been taking on water for a long time now. Are my cryptic references too hard to decipher? The game just isn’t profitable. And, the first rule of business is to be profitable!”
-Stephen Nichols, NCsoft, on Dungeon Runners.

Today marks the first day of a new year, as well as the death of two MMOs: Dungeon Runners and Metaplace. Dungeon Runners shut down earlier this morning following an event that saw a giant bomb explode in the game’s main city: Townston. Here at MMO Fallout, “What Happened” has to be my least favorite section as, despite popular opinion, I don’t get my jollies from watching companies fall.

Continue reading “Dungeon Runners: What Happened”

Guild Wars Vs Account Theives: Aion To Follow Suit


With 16,000 accounts gone, less queues!
you must be this tall to buy gold.

No, not as in lawsuit. NCsoft’s Guild Wars has been taking several measures to protect accounts from theft, including their most recent venture: Requiring you to name one character on your account in order to log in (meaning I just lost access to my account). Aion, also published by NCsoft, is taking a similar run of reminding players to keep their accounts secure, although for slightly different reasons. Guild Wars has fansites being hacked to worry about, while Aion is more focused on irritated gold farmers.

Aion bans thousands of accounts on a weekly basis and as you can expect, such a move can get pretty costly for gold farmers. The result? Using your accounts to gold farm. It saves cash, and there’s nothing to clean up when the ban hammer drops. Aion has released a security warning to players regarding in-game links being used to phish accounts, as well as the possibility of NCsoft master account theft.

I don’t think players should need to be reminded to be wary of what they click on, but here we are.

NCsoft Nukes Aion, Bans 16,000: I Offer My Services


With 16,000 accounts gone, less queues!
That's 16,000 less accounts to compete with.

Segueing to our next topic, look it’s Aion again! Barely a day after announcing the introduction of G-Unit (Not the rappers, as I discovered) to fight bots in Aion, NCsoft has announced a mass ban following the maintenance reboot earlier this morning. Nearly sixteen thousand accounts, too. The bans are anything from gold farming, botting, buying gold, to spamming and advertising.

So is there any recourse for players who feel they were wrongly banned? Unlikely, as NCsoft feels quite sure of themselves, using multiple instances as evidence rather than just one. If you do feel that you were banned improperly, you can always create a support ticket to have it looked at.

I wrote this knowing that I’m going to get a lot of emails asking “Why are you pushing NCsoft’s propaganda?” Two years ago, I would have picked Jagex for the most dramatic mass bans with the trade restrictions and other massive game mechanic changes. This year, however, the prize definitely goes to NCsoft and Aion for the most dramatic showmanship. The sixteen thousand on paper sounds great, until you go in-game on the same day to realize that the bots are back in full force.

More after the break…

Continue reading “NCsoft Nukes Aion, Bans 16,000: I Offer My Services”

G-Unit Coming to Aion: Botters Beware.


I don’t know about you, but when I think of botters and gold farmers, just the mere thought of “U buy g0ld n0W, cheep pricz, accounts, wWwDoTChInaGolDdotCoM” makes me want to pop a cap. Luckily for me, and any Aion players out there, NCsoft has just the answer: The MMO developer has hired G-Unit to come in and bust bots, and possibly flip a few lines our way…Oddly enough, I was not aware Scott Jennings was part of G-Unit, nor that he could rap. I’m getting a word from my producer…The group is GSU? What would the Georgian Steel Union know about busting bots?

I see! Rationality of typed articles and nonexistent producers aside, disregard that last paragraph. If you’ve played Aion over the past months, you are no doubt aware of the major issues the game has with those pesky gold farmers, bots, and spammers. NCsoft has made quite a number of steps at beating back the mob of unattended shells, with mixed reviews of their efforts. The next step in the fight comes in the form of a Games Surveillance Unit, also known as GSU (or G-Unit as my recently fired producer referred to it). NCsoft is hiring this team for its NCWest Houston office, and is bringing Scott Jennings aboard for the fight. As of this posting, the job is no longer available.

NCsoft West, the U.S. branch of NCsoft, the world’s largest independent developer and publisher of online computer games is seeking talented candidates for Game Surveillance Unit Agents to work in our North Austin office.

Game Surveillance Unit Agents are responsible for monitoring our services to identify individuals that are violating our User Agreements and causing harm to our game services. They are responsible for executing various processes for monitoring the in–game and out-of-game environment for Bots, Farming, RMT, Private Servers, Account Theft, and other ‘cheating’ type behaviors. This position requires the ability to navigate a computerized data entry system and other relevant applications.

This reminds me of Eve Online’s Operation Unholy Rage, which you may remember was a complete success:

 

This rage is anything but holy.

Not much else to say other than good on NCsoft. Let’s hope this G-Unit will have less collateral damage than the previous.

 

Aion: 1 Million Copies, CAPTCHA, Patches


aionqueue

The good news just keeps on rolling in for Aion, with NCsoft announcing that the title has reached nearly 1 million copies sold in North America and Europe. 600,000 of the copies come post release, we all remember Aion’s boasted four hundred thousand copies preordered. North America accounted for over half of the copies sold since Aion launched in September.

Where Aion has not excelled recently is in the most recent patch, whose community response can be summed up with a “…” Although experience rewards have been boosted in several areas, the community is lashing back against a new CAPTCHA system that randomly debuffs players during gathering that is removed by typing in a random word that displays on screen. The new system is set up to stop bots, an issue that has been plaguing Aion since launch. Players have also issued complaints that the patch did not address the main problems affecting the game.

So, good news this week for Aion and bad news as well.

With Scammers At Bay, The Players Will Play


This article has nothing to do with T-Mobile's Sidekick
This article has nothing to do with T-Mobile's Sidekick

All two of you who visited my message boards will see that I am not a big fan of being explicit with rules. In fact, there are three rules on the Orb Boards; Don’t incite a flame war, keep your account secure, and don’t be a spambot. Apart from those basic rules, I don’t think the rest needs to be explained. What it comes down to is: Anything you wouldn’t do in real life, don’t do here. Unless you make a living out of stealing people’s identities, in which case…still don’t do that here.

I often like to see Game Masters getting intuitive when it comes to removing problems that may not warrant a complete rule, or that may be such a special case that putting a rule would be far too generalizing. Say, for example, the issues Aion had when it launched last month. Players were clogging the servers by going away from keyboard so they could sleep, go to school, etc, without being logged off. Rather than pull out the ban-stick and taking things far over the edge, NCsoft quickly released a patch making such an exploit impossible.

The idea is that you don’t have to issue permabans to get a point across.

More on Aion, World of Warcraft, and more after the break.

Continue reading “With Scammers At Bay, The Players Will Play”

False Positives Happen: The Response Is What Counts


800px-V13_concept

Good morning/day folks,

A couple of threads on this topic appeared during the night and rather than replying to each one of them I thought I’d create a new one.

We have, as you know, recently banned a large number of users for violating our User Agreement. If you found yourself unable to log in after the night, that would be the reason.

If you are 100% sure you have not been involved with any activity that would violate our User Agreement (this would also include anything related to RMT), then we suggest contacting our Customer Support team at Support | NCsoft who will be able to look into your case.

We understand that the timing is very inconvenient and will make sure that inquiries on this matter are made top priority. Our GMs will be working through the weekend to sort this out as quickly as possible.

– Ayase

Mass bans in any game remind us as to why police officers don’t take down an armed suspect in a crowded mall by firing an automatic rifle into the crowd and hoping to hit him. You’ll hit your mark eventually, but you are the one that will be explaining to little Tina why daddy won’t be waking up.

When the subject turns to real money trading (RMT), the situation turns from cop-in-mall to a McCarthy style commie hunt, the commies being the gold farmers and buyers (Note: Not a jab at China). Hunting down goldfarmers is akin to searching for a criminal by attempting to listen to their thoughts (Note: You are not Matt Parkman, nor do you work for the FAA). Banning for gold is an even hairier issue. Take for example the following issue: Xkcd sends TwinkpOwn892735 twenty thousand gold. R3dsp0t sends X Dalton X twenty thousand gold. Both of these transactions actually happened in an unnamed MMO, and one of the two were gold farmers. I’ll come back to that later.

Continue reading “False Positives Happen: The Response Is What Counts”