NCSoft Posts Q4 Report: Wildstar Revenues Climb


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NCSoft has posted their fourth quarter reports for 2015, and the results are a general mixture of the good and the bad. As you can see from the chart above, while figures were pretty solid across the board over the third quarter, revenue and profit dropped notably over the same period last year. NCSoft pits the majority of the loss on overseas royalties, but that overall the company is growing in profit thanks to a balanced growth from overall IPs.

On the games front, every single title in NCSoft’s library saw growth in the last quarter, including Wildstar. Lineage and Lineage 2, as well as Blade & Soul, grew thanks to content updates and strong in-game item promotions. Guild Wars 2 drove in plenty of new revenue thanks to the sale of Heart of Thorns.

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Thank you to NCSoft for plotting out each game on an individual basis, it saves me a lot of time. As you can see from the chart above, while Wildstar’s income grew in the first quarter of free to play, it didn’t grow all that much. Revenue is still far down from where it was when the game launched, and it brought in only $2.23 million USD in its initial free to play rush.

At this point in the timeline, it looks like the upcoming China launch may be Wildstars best, and only, bet at salvation. Assuming NCSoft is willing to shoulder the title to that milestone, we’ll likely be hearing in 2017 about whether or not this title goes on the chopping block. As for Guild Wars, it looks like the Heart of Thorns quarter brought in a bump of $14 million. According to the earnings call itself, while sales were good for Heart of Thorns, they did fall below expectations. This lines up with earlier predictions of Daewoo Securities that Heart of Thorns would sell less than expected.

The first quarter earnings for NCSoft won’t be out for another few months, but they will have some very important information going forward: How has Blade & Soul fared with its western launch? How will Wildstar hold up after its free to play transition?

Wildstar Teases New Content


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Wildstar’s next content release has been confirmed as Destination Arcterra. In this release, players will be tasked with heading off to one of planet Nexus’ more mysterious locations. The zone offers dynamic content, such as powerful bosses that only appear once their lesser counterparts are defeated. Both factions will also fight it out for exclusive access to a secret dungeon. For the story mode adventurers, Vault of the Archon continues the Nexus Saga, playable solo or as a group.

Keep your eyes open for further updates on even more exciting things happening during Destination Arcterra and beyond—including information about everyone’s favorite Lopp fortune teller, tidbits about undead zombie pirates, and protips about how to make your most awesome gear even awesomer. Stay tuned!

You can check out the full release announcement, as well as check out more screenshots, at the link below.

(Source: Wildstar)

MMOments: Blade & Soul


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Blade & Soul is one of those games that we’ve been impatiently waiting to come westward for a few years now, and like any game that we are regularly told we can’t have, the hype train has gotten out of hand at one point or another. I think that the majority of gamers saw NCSoft’s “you can’t have this yet” attitude and recognized it as an issue of lengthy localization rather than an evil corporation withholding the greatest creation since sliced bread, but you know that there is someone out there that took the lengthy development delay as a sign that the game was being advertised as the second coming of Jesus.

If there is one thing you can expect from Korean MMOs it is that character features will be exaggerated and heavily sexualized, so naturally I created my character was created with the kind of booty you could rest a stereo on. I’m not entirely sure if the gliding and camera controls exist primarily to serve for gratuitous panty shots, but I’m not willing to rule it out at this time. Also, you should expect that all of the female characters have breasts that more closely resemble free hanging piles of Jello brand gelatin than actual human flesh, bouncing and bobbing with every small breeze.

That said, there are a lot of options for the character creator, honestly you could spend hours working on every little detail of your character’s physique.

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The characters of Blade & Soul are rather charming, even though I can’t remember their names and they have a tendency to die ala Game of Thrones not long after you meet them. Still, the characters are drawn from the anime school of ridiculous features, like the grandpa dog, the obnoxious kid who takes credit for everything, and whatever this is. The world looks beautiful, even with the parade of very well oiled men and women running about, reminiscent of a higher quality TERA or a more polished looking ArcheAge.

Combat in Blade & Soul is well paced, relying equally on mouse clicks and key presses. Your left mouse button is tied to a resource building attack while the right mouse button uses said resources. As you level up, you start to be able to use combos like, in the case of my sword-wielding character, knocking your opponent to the ground and stomping them while they are down. The rate at which you learn new techniques is just slow enough that you’ve mastered the previous lesson by the time the game is ready to teach you something new. It’s spaced out enough so that the player doesn’t get overwhelmed but (at least in the opening acts) hopefully doesn’t feel like the combat is growing stagnant.

The game throws in little things that keep the game flowing, like enemies that randomly drop bombs that can be used to take out or stun another mob. Ultimately, however, this is your standard MMO fare: You go into a village, take a bunch of quests, complete those quests, then move on to the next village. In no sense does the game feel like an open world, with players being ushered down what is effectively a single hallway ala Final Fantasy XIII, with a few dungeons hanging off to the side.

What impressed me is how the game handles equipment. For starters, your beginner weapon is supposed to stay with you for most, if not all of the game. Imagine the upgradeable epic weapons you get during end-game raids in other MMOs, and then picture getting that weapon right from the start. The weapons that you pick up along the way are more useful as upgrade materials. In addition, there isn’t much of an equipment selection. Instead of grinding for your usual selection of gloves, boots, legs, chest, and head pieces, you’ll gather accessories and soul shards. Soul shards come in one shape and fit into a wheel, offering various stat bonuses. Complete a wheel with a single soul shard set and you’ll unlock even more powerful bonuses.

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One small feature that I find myself appreciating is on logout, where the game tells you exactly what you’ve accomplished during that play session. It isn’t a major feature by any stretch of the imagination, but it’s a handy tool nonetheless. You also have access to a “daily dash,” a board game of sorts where you spin a wheel and obtain items the further you get. It appears to reset every month, and falls into the Korean MMO trope of throwing shinies at the player to keep them going.

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Now let’s get to some grievances. Blade & Soul is heavily instanced, with areas separated by portals that cause the game to hiccup whenever you pass through. While the drastic changes that some areas go through between and following quests are nice, it serves to highlight just how linear the game is, and how ultimately unimportant and forgettable each zone is, almost as if each one is an episode of a serialized anime.

The most obvious and present issue with Blade & Soul is the constant, endless, gold spam. The fact that it is insanely present on a Korean import title doesn’t surprise me, nor does NCSoft’s complete ineptitude at combating said spam despite operating MMOs for nearly twenty years. I would be less harsh were it not for the fact that Blade & Soul launched in 2012, yet still hasn’t figured out the most basic of bot protections. Let’s go over a few, shall we?

  • Severe limitations on chat for new/free accounts.
  • Level limitations on global chat channels.
  • A filter that can detect when the same message is being repeated across multiple accounts.
  • Safeguards at account creation that would prevent mass throwaway accounts.
  • A limitation on how often characters can be created/deleted.
  • A cooldown on sending messages to global chat channels.
  • Banning the use of proxies.
  • Banning Chinese IP addresses.
  • Making ignores account-wide instead of character-specific.
  • Having actual customer support.
  • The ability to easily report people in chat.

And finally, you need to squash the shit early, pardon my language, and start banning some Twitch streamers. Allowing popular streamers like Reckful to partner with illegal gold farming websites and make money off of a community form of cancer will do nothing but push away customers and make your company look feckless and corrupt. Generally I wouldn’t harp on gold spam in a game this close to launch, but Blade & Soul has had years to figure this stuff out and yet the spam is worse than pretty much any other MMO that I have ever played.

There is still a lot of ground to break in Blade & Soul, which I intend to do in the coming weeks. Despite the negative stuff I’ve said, the stuff that sets Blade & Soul apart, like how the game deals with loot and upgrading equipment, is keeping me playing.

How Blade & Soul Distributes The Wealth


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Drops have always been a divisive issue when it comes to raids, particularly when you’re dealing with players using the roll system to hoard items that they don’t need and probably can’t sell, but want anyway because of greed. In the early days, this was dealt with through a need/greed system, but players would simply roll need on everything. To combat this, games like Neverwinter restrict the need button to classes that can actually use said item.

In Blade & Soul, as one Reddit user points out, party leaders can set the loot rotation to a bidding system. Players bid on drops above a certain value with the winner paying out for the item. To ensure that no one comes out empty handed, the winning player’s bid is distributed among the other players. This way, the more you lose bids, the more money you have to win them in the future or just outright buy the equipment.

(Source: Reddit)

Layoffs Hit NCSoft Customer Support


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NCSoft today confirmed to Polygon that it is moving its customer support operations to a third party, during which approximately 16 jobs will be made redundant. The layoffs affect internal customer support staff at the NCWest offices in Austin, Texas, and are the final phase of restructuring that began last October.

According to Polygon’s source, the layoffs “amounted to the office’s entire customer support team.” NCSoft has denied that the changes will have any impact on former, current, or future customers.

(Source: Polygon)

NCWest Layoffs Inbound Across All Departments


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NCSoft has confirmed a round of layoffs at its western operations, affecting all of its studios outside of ArenaNet. The layoffs come as a result of “restructuring of key operations within NC West,” as the developer pushes towards mobile and tablet gaming, as well as emerging technologies. Polygon has cited an unnamed source stating that over sixty members of the Carbine Studios team were laid off.

The statement by NCSoft:

Today we announced a restructuring of key operations within NC West. As a result of this restructuring, we are implementing staff reductions across our Western operations with the exclusion of ArenaNet. While decisions like this are always hard, they are necessary as we begin the implementation of a new strategy designed to strengthen our footing as a leader in global entertainment.

Moving forward, we will continue to focus on our core development capabilities and the intellectual properties (WildStar, Aion, Lineage, and Guild Wars franchises) that have made NCSOFT what it is today. However, we are looking to move into new business segments like mobile and tablet games as well as explore emerging technologies.

Again, the decision to reduce staff was not an easy one, and we sincerely wish everyone well in their next endeavors.

(Source: Polygon)

Lineage 2 Heading Free To Play


NCsoft wants you to play Lineage II your way. Coming off the heels of City of Heroes taking the free to play route comes the announcement that NC is pairing up with Innova to bring free to play to Lineage II. The new model is being called “Play Your Way,” and is not being referred to as free to play, but rather a hybrid model, by NCsoft. So far the details are sparse, but user Pocket Medic of the Lineage II forums posted specifics from Innova’s other services:

Anyone can play for free. However, if you pay the monthly subscription, you get permanent 2x Exp, SP, Drops, Spoils.Item store includes items like Buff Milks, 30-day rent-a-Buffpet, 30 day rent-a-Mount, New Hair Accessories, etc.

More on this to come. Lineage II is one of NCsoft’s best performing games, and I think the dip this past quarter may have been the first indication that the west would go free to play or follow in Lineage’s footsteps and simply shut down.

G-Unit Reports: No Critical Security Issues


G-Unit doesn't handles account theft.

Our game servers, account databases, and support sites are under constant attack and being probed for any vulnerability. It’s a war that by no means is over.
-Scott Jennings, NCsoft on Aion.

There may not be a fight between gold farmers and developers as intense what is going on between Aion and the gold farmers. Not simply definable as a growing feud, this battle has turned into all-out gang war, with NCsoft going as far as bringing in G-Unit (no, not that G-Unit) to fight off the hoard of bots and spammers. The gold farmers have also stepped up their part of the fight by doing their best to steal as many player accounts as possible, not to mention launching countless attacks against NCsoft’s security systems.

Scott Jennings, in a recent note to the community, affirms players that they are continuing the monitor systems, and have confirmed that there are currently no critical issues with the NCsoft account security. NCsoft will continue to audit their security systems, and players can expect changes to come this year, continuing the security updates Guild Wars and other NCsoft titles received last year.

Following the high profile, and very sobering (as described by Jennings) cyber attack that breached the systems of Google and a host of other companies, it is difficult for players to feel that their information is safe. Unfortunately all we can do is watch and try our best to keep our information safe, while at the same time hoping nothing happens over on the developer’s end.

More on Aion, Security, NCsoft, and more as it appears.

NCsoft Nukes Aion, Bans 16,000: I Offer My Services


With 16,000 accounts gone, less queues!
That's 16,000 less accounts to compete with.

Segueing to our next topic, look it’s Aion again! Barely a day after announcing the introduction of G-Unit (Not the rappers, as I discovered) to fight bots in Aion, NCsoft has announced a mass ban following the maintenance reboot earlier this morning. Nearly sixteen thousand accounts, too. The bans are anything from gold farming, botting, buying gold, to spamming and advertising.

So is there any recourse for players who feel they were wrongly banned? Unlikely, as NCsoft feels quite sure of themselves, using multiple instances as evidence rather than just one. If you do feel that you were banned improperly, you can always create a support ticket to have it looked at.

I wrote this knowing that I’m going to get a lot of emails asking “Why are you pushing NCsoft’s propaganda?” Two years ago, I would have picked Jagex for the most dramatic mass bans with the trade restrictions and other massive game mechanic changes. This year, however, the prize definitely goes to NCsoft and Aion for the most dramatic showmanship. The sixteen thousand on paper sounds great, until you go in-game on the same day to realize that the bots are back in full force.

More after the break…

Continue reading “NCsoft Nukes Aion, Bans 16,000: I Offer My Services”