Elyon is dead, the 2021 follow-up to the Bluehole Studios title TERA will close down its doors and end its services on December 7. For North American and European players, the announcement comes after a slim eleven months of live service time. For Korean players, it appears the game will continue operating as normal.
Kakao Games Europe, following lengthy discussions with the game developer Bluehole Studio Inc., has made the difficult decision to terminate the live service of Elyon in Europe and North America due to the unsustainability of key performance indicators. The very low retention rate from incoming new players in combination with a declining amount of active users has made most content difficult to clear, leading us to the conclusion that we are no longer able to offer you the MMORPG experience we are striving for. For this, we deeply apologize.
The good news is that players can still get refunds. To an extent. According to the announcement, unexchanged Kcoin bought after July 1 that haven’t been converted into rubies can be refunded by contact customer service through Kakao or Steam, wherever the coins were bought.
On the plus side, if you still want to play Elyon today’s update drops the new Soulbringer class.