
To expect an MMO to launch with no down time is ridiculously out of line. Despite the utilization of closed beta, open beta, and finally head start, the servers that run an MMO are usually ground down to the core in the opening month. Lag, random crashes, and more plague the game and launch issues are so common that the rule of thumb with MMOs is that those who are not patient should not become early adopters.
Now, I may come off as being a little more brute than necessary. Server crashes are often fixed in the first few days of launch, and lag disperses as players move out from more crowded areas. Occasionally, however, the server hits hurdles that bring the game down on a regular basis. As a recent example, Darkfall last year had a several month period where it was virtually impossible to buy the game. Those of you who remember World of Warcraft’s launch are probably in the fetal position underneath your desks right now. In many of these cases, the developers ask for the hand of forgiveness by compensating players for lost game-time.
Mortal Online’s servers have not been doing well since launch, and saying that is an understatement. Maerlyn, of Star Vault, announced that there is compensation coming for players, that is being decided by management. While they are still working on fixing the server stability issues, for now the servers will be staffed all day long in order to allow for a manual reboot in the case of a crash, which will cut down on the duration the servers are offline following a crash.
More on Mortal Online’s compensation model when it appears.




