
Blizzard is on the receiving end of a class action lawsuit over the company’s account security. The lawsuit, filed against the Santa-Monica developer, states that Blizzard deceptively and unfairly charged customers for extra security devices (authenticators), pulling in $26 million while failing to provide adequate security for people who were not willing to pay an “undisclosed fee.” The lawsuit cites countless accounts that have been breached due to Blizzard’s inadequate security, and seeks to bar Blizzard from “tacking on undisclosed fees,” and from requiring users to sign up for Battle.net.
“Most recently, on or about May 19, 2012, reports proliferated that class members’ Battle.net accounts had suffered a security breach (‘hack’) at the hands of unknown parties (‘hackers’), and on or about August 4, 2012, hackers massively breached Battle.net’s security and acquired the private information of all of defendants’ customers in the United States, as well as the remainder of North America, Latin America, Australia, New Zealand, and Southeast Asia.”
Judging by how other class actions end up, players who purchased the authenticator can likely look forward to a $.50 credit coming to their Battle.net account somewhere between 2015-2016.
(Source: Courthouse News)









